Almond Vista Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 95 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 13.0)
Bottom 25% in CA · Critically understaffed (RN) · Worst in KALESTA HEALTHCARE GROUP chain · $25,881 in fines
What this means for your family
This facility is a strong option for short-term rehabilitation due to its highly-rated physical and occupational therapy teams. However, families should closely monitor daily care and medication schedules, as multiple reviewers have noted significant delays in staff responsiveness and issues with communication from management.
Google Reviews
Google Reviews
95 reviews on Google“Almond Vista Healthcare offers a highly regarded rehabilitation and therapy program, with many patients praising the skill of the PT and OT departments. However, families should be aware of significant reports regarding inconsistent staffing levels, particularly regarding slow response times for call lights and medication delivery. While some recent reviews highlight improvements and cleanliness, older reviews and several recent ones raise serious concerns regarding hygiene and communication.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and physical therapy teams
- Friendly and professional front desk and administrative staff
- Compassionate nursing and CNA staff in specific units
- Clean and well-maintained rooms in certain wings
Concerns
- Slow response times to call lights and medication requests (mentioned by 6 reviewers)
- Inadequate communication from management and administration (mentioned by 4 reviewers)
- Issues with facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Staffing shortages leading to neglect or lack of supervision (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab teams; how do you tailor those programs to help residents regain their independence?
- 2With the recent inspections, what specific steps has the administration taken to improve communication with families and ensure all regulatory standards are met?
- 3How does the nursing team manage call lights and medication requests to ensure residents receive timely assistance throughout the night?
- 4What is the current plan for maintaining consistent cleanliness and freshness in the common areas and resident wings?
- 5Could you tell us more about the dining experience and how the menu is updated to ensure nutritious and appetizing meals?
- 6How does the facility handle medical emergencies or sudden changes in a resident's condition after hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff was great! The best were: The Kitchen; PT’s Jason & Kayte; OT Annalee; CNA’s Manchie Da, Traci & Angel; RN’s, Alicia & Monica; Rehab Dir. Roman; Dr. Tun; Housekeeping & Offc. Staff.”
“My mother was left sitting in her feces overnight. Just horrible!!!”
“I have been a patient here 4 or 5 times now to recover from surgery or for nursing care for various reasons and I have to say that I am so glad I have this place to rely on during difficult recoveries.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about safety concerns at this facility, with repeated issues around accident prevention and supervision appearing across recent years. The facility shows persistent problems with safety protocols, medication management, and care planning that continue despite corrections. While all deficiencies report correction dates, the recurring pattern of safety-related complaints and the facility's struggle with basic infection control, emergency preparedness, and resident protection suggest ongoing operational challenges that warrant careful consideration.
Mar 16, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 6, 2025Routine28
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Apr 15, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 3, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 2, 2024Routine26
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Federal Penalties
Fine
Jan 16, 2025
$10,358
Fine
Jan 2, 2024
$3,176
Fine
Dec 11, 2023
$7,409
Fine
Nov 20, 2023
$1,764
Fine
Oct 30, 2023
$3,174
Ownership & Operations
Who Operates This Facility
Almond Vista Healthcare
for profit
Chain Affiliation
Kalesta Healthcare Group
15 facilities nationwide
Chain avg rating: 2.3/5 · Rank 12 of 13 (Worst)
Ownership & Management
Owners
Kalesta Healthcare Group, LLC
Owner (parent company) · Organization
Clawson, Scott
Owner (parent company)
Williams, Ryan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit almondvista.com
Medicare data downloads
Original nursing home datasets
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