Allure of Mendota
Strong Medicare quality ratings; families often praise friendly and dedicated nursing staff. Still worth an in-person visit.
based on 12 Google reviews
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What this means for your family
While some families have reported positive experiences with staff, the most recent feedback raises significant concerns regarding the facility's diagnostic accuracy and transparency. We strongly recommend that you verify any medical diagnoses provided by the facility with an independent physician and maintain close communication with your loved one's external care team.
Google Reviews
Google Reviews
12 reviews on Google“Allure of Mendota receives highly polarized feedback, with some families praising the staff for their dedication and care, while others report significant concerns regarding diagnostic accuracy and admission policies. Recent negative experiences highlight serious frustrations with communication and professional judgment, contrasting sharply with older, positive testimonials.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and dedicated nursing staff
- Supportive transition process for new residents
- Quality care reported by some families
Concerns
- Questionable diagnostic practices and communication
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that memory care is a specialized area of focus here, what specific activities and safety protocols are in place to support residents with cognitive needs?
- 2How do you ensure consistent and proactive communication with families regarding changes in a resident's health or care plan?
- 3Could you walk me through your process for diagnostic assessments to ensure we are always on the same page regarding my loved one's medical status?
- 4I noticed the facility has a dedicated team; how do you manage staffing transitions to ensure that residents receive consistent, high-quality attention throughout the day?
- 5What does a typical daily schedule look like for a resident to ensure they stay engaged and active within the community?
- 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“My Mom has been a resident for 4 months now at Heritage Health. She has received quality care from all areas within the Nursing home.”
“While my mother was there, they *the staff, decided to diagnose my mother with dementia. However the hospital with actual doctors, had no idea what they *the staff, were talking about.”
“My father was there for a few weeks. I just wanted to say thank you to the staff, everyone for all you do! My dad received excellent care!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering recent inspections, with serious concerns about abuse/neglect reporting and accident prevention appearing repeatedly across surveys. The facility shows recurring problems with safety hazards, medication management, and nursing staffing levels. While all deficiencies have reported correction dates, the pattern of complaints and repeat safety issues, particularly accident hazards cited three times since 2022, suggests ongoing challenges with resident protection and care quality.
May 7, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 31, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nov 15, 2024Routine6
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 7, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Sep 11, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 20, 2023Routine15
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Nov 7, 2024
$19,435
Payment Denial
Nov 7, 2024
2-day denial
Fine
Sep 11, 2024
$9,234
Ownership & Operations
Who Operates This Facility
Allure of Mendota
for profit
Chain Affiliation
Allure Healthcare Services
15 facilities nationwide
Chain avg rating: 2.6/5 · Rank 7 of 15
Ownership & Management
Owners
Mn1 Management CORP
Owner · Organization
Goldberg, Jeremy
Owner
Oseroff, Meyer
Owner
Wengrow, David
Owner
Nudell, Michael
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit alluremendota.com
Medicare data downloads
Original nursing home datasets
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