Alden Estates Cts of Huntley
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 111 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 11.0)
Below average in IL · Meets national RN staffing standard · Above average staffing · $167,437 in fines
What this means for your family
While Alden Estates of Huntley is frequently praised for its beautiful facility and effective therapy programs, the recurring reports of severe understaffing and slow response times are a major concern. Families should conduct an in-person visit during off-hours or weekends to observe staffing levels and ask management directly about their current nurse-to-patient ratios and communication protocols.
Google Reviews
Google Reviews
111 reviews on Google“Alden Estates of Huntley receives polarized feedback, with many families praising the facility's beautiful, clean environment and the dedication of the therapy and nursing staff. However, a significant number of reviewers report critical issues regarding chronic understaffing, slow response times to call lights, and inconsistent communication with families. While some residents have excellent recovery experiences, others have raised serious concerns about neglect, medication management, and safety protocols.”
Quality Themes
Tap a score for detailsStrengths
- High-quality physical and occupational therapy
- Clean, modern, and well-maintained facility
- Engaging and diverse activity programs
- Compassionate and attentive nursing staff (in positive accounts)
Concerns
- Chronic understaffing leading to long response times for call lights (mentioned by 12 reviewers)
- Poor communication with family members regarding medical status (mentioned by 6 reviewers)
- Inconsistent or poor quality of meals (mentioned by 4 reviewers)
- Medication management errors and lack of oversight (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that physical and occupational therapy are noted as strengths here, how are these programs integrated into a resident's daily routine?
- 2I noticed that communication with families is a priority; what is your standard process for updating families on a resident's medical status or changes in care?
- 3With the current staffing levels, what is your protocol for ensuring that call lights are answered promptly and that residents receive timely assistance?
- 4Could you walk me through your medication management process and the oversight measures you have in place to ensure accuracy?
- 5I see that you engage with feedback online; how do you use that input to make improvements to the dining experience and meal quality?
- 6How does your team balance the need for high-quality clinical care with the goal of keeping residents active and engaged in your daily activity programs?
Personalized based on this facility's data
Key Review Excerpts
“The facility is beautiful and extremely well maintained. The greeters at the front desk were friendly and welcoming. The nursing staff were patient and knowledgeable.”
“My 92 year old mother stayed about 1 month. We realized within a short time that her routine care needs were not being met. 45 minute wait times were not unusual.”
“Alden offers smaller memory care units, which is a huge plus! The staff engage with the patients (not just when their call light is on) on a regular basis.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of recurring deficiencies, with families filing 21 complaints that triggered inspections. The most persistent problems involve accident hazards and supervision (cited 6 times across multiple surveys), medication management issues, and infection control failures. While the facility corrects violations when cited, the repeated nature of safety hazards, pharmacy service problems, and basic care deficiencies suggests ongoing systemic issues that families should carefully evaluate before choosing this facility.
Feb 10, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 22, 2025Complaint3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 30, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 6, 2025Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 17, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Oct 3, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Sep 26, 2024
$157,404
Fine
Jul 23, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Alden Estates Cts of Huntley
for profit
Chain Affiliation
The Alden Network
27 facilities nationwide
Chain avg rating: 2.4/5 · Rank 17 of 27
Ownership & Management
Owners
The Alden Group, Ltd.
Owner · Organization
Audra Elisco Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Lauren Magnusson Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Randi Schullo Grantor Tr Dated 11/02/2004
Owner (parent company) · Organization
Elisco, Arin
Owner (parent company)
Elisco, Charles
Owner (parent company)
Magnusson, Garrett
Owner (parent company)
Magnusson, Paige
Owner (parent company)
Schullo, Joseph
Owner (parent company)
Schullo, Nicole
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
111 reviews from families & visitors
Official Website
Visit aldenofhuntley.com
Medicare data downloads
Original nursing home datasets
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