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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 132 Google reviews
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Alaris Health at Hamilton Park has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and select attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
Alaris Health at Hamilton Park receives highly polarized reviews, with many families reporting severe neglect, poor hygiene, and significant understaffing. While some patients praise the physical and occupational therapy departments for successful rehabilitation, others describe a facility plagued by slow response times, missing personal belongings, and unprofessional communication from staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 134 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The whole Physical Therapy and Occupational Therapy Dept was beyond amazing! I chose Hamilton Park because of their strong PT/OT Dept.”
“The nurses are very kind and polite and gave good information when it came to my daughters grandmother. She made sure that she was taken well care of.”
“My 80 year old mother was there on the 5th floor for 4 weeks for physical therapy. The equipment there was old, you have to ask for a remote to use the TV, the AC doesn't really work and finally the call button for the nurse is useless since it literally takes at least 30 minutes for someone to slowly come to your aid.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with recurring problems in resident assessment, fire safety, and infection control across multiple years. Families have filed complaints that led to findings of deficient wound care, incontinence management, and failure to properly report suspected abuse. While the facility corrects issues when cited, the same problems repeatedly resurface - particularly inadequate resident assessments and infection prevention - suggesting systemic challenges that may impact care quality.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Alaris Health at Hamilton Park
for profit
Alaris Health
8 facilities nationwide
Owners
Hpo LLC
Owner (parent company) · Organization
Kirschner, Uri
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
132 reviews from families & visitors
Official Website
Visit hamiltonparknursing.com
Medicare data downloads
Original nursing home datasets
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