Nursing HomeMedicaid

Akron Care Center, INC

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

991 Highway 3, Akron, IA 51001|45 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.7/5

based on 23 Google reviews

(712) 568-2422 Directions Website

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What this means for your family

Akron Care Center is highly regarded for its clean environment and effective physical therapy, making it a strong candidate for rehabilitation. However, given the recent report regarding administrative friction, we recommend that families maintain clear, documented communication with management to ensure personal property and family matters are handled professionally.

Google Reviews

23 reviews on Google

“Akron Care Center is consistently praised for its clean, homey environment and the quality of its staff, particularly in physical therapy and general care. While most feedback is highly positive regarding the facility's atmosphere, one recent report highlights concerns regarding administrative management and interpersonal conflicts involving family disputes.”

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained facility
Attentive and polite staff
Effective physical therapy services
Welcoming, home-like environment

Concerns

Administrative management issues and unprofessional conduct

Rating Trends

Tap a year to see what changed

Distribution · 23 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's cozy size of 45 residents, how do you foster a sense of community and keep residents engaged in daily activities?
2I noticed the CMS rating for overall quality is a 3/5; could you walk me through the specific steps you are taking to improve in that area?
3With 7 state violations reported in the last year, what changes have been implemented to ensure those issues are addressed and won't recur?
4Effective communication is very important to our family; what is the standard process for keeping families updated on their loved one's care and any administrative changes?
5We've heard wonderful things about your physical therapy team; how do you integrate those services into a resident's daily routine?
6How does your leadership team handle concerns or feedback from families to ensure that everyone feels heard and supported?

Personalized based on this facility's data

Key Review Excerpts

“We've visited several care centers in Iowa this past week and the Akron center was head and shoulders above the others.”

Family member of resident · 2021★★★★★

“Homey, clean, beautiful. Welcoming, attentive staff.”

Visitor/Family · 2016★★★★★

“Polite personnel, patient reports good care. Clean.”

Family member of resident · 2020★★★★★

Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.01hrs

Registered nurses for medical care

Total Nursing

3.87hrs

94%

All nurses + aides combined

Staff Turnover

50%

Lower is better (< 30% = good)

RN Turnover

50%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility2.8%

Better than Avg

Here

2.8%

12.1%

4.1%

Plymouth

12.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility25.4%

Worse than Avg

Here

25.4%

15.4%

19.4%

Plymouth

20.4%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility29.3%

Worse than Avg

Here

29.3%

19.5%

20.7%

Plymouth

20.9%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility18.0%

Better than Avg

Here

18.0%

19.4%

25.9%

Plymouth

21.8%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

93.9%

Plymouth

95.4%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility12.4%

Better than Avg

Here

12.4%

15.3%

17.5%

Plymouth

16.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.3%

Better than Avg

Here

95.3%

81.8%

84.0%

Plymouth

87.4%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility13.0%

Worse than Avg

Here

13.0%

1.6%

2.0%

Plymouth

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

Well below state avg (6.2)

Akron Care Center has a moderate inspection record with 7 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve safety and maintenance concerns including fire safety systems, electrical equipment usage, and infection control protocols. Additional deficiencies were found in care planning coordination and medication services, but these appear to be isolated incidents rather than persistent patterns.

May 1, 2025Routine1 finding

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

May 16, 2024Routine3 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 2, 2023Routine3 findings

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

7deficiencies

May 13, 2025InspectionNo deficiencies

Clean