Ahc Lexington
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (7 vs median 5.0)
Below average in TN · Meets national RN staffing standard · $18,783 in fines
What this means for your family
While AHC Lexington is praised for its active social calendar and effective rehab therapy, the facility has faced serious allegations regarding patient neglect and responsiveness. Families should conduct an unannounced visit to observe staff-to-resident interactions and specifically ask about the facility's protocols for monitoring patients who cannot advocate for themselves.
Google Reviews
Google Reviews
24 reviews on Google“AHC Lexington receives highly polarized feedback, with recent reviews showing a stark divide between praise for rehab therapy and activities versus severe allegations of neglect. While some families and patients report attentive care and successful recovery, others describe critical failures in basic hygiene, nutrition, and responsiveness to call lights. Potential families should be aware of these inconsistent experiences, as the quality of care appears to vary significantly.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and community events
- Effective post-surgery rehab programs
- Friendly and dedicated nursing staff
- Clean and well-maintained facility
Concerns
- Neglect and poor hygiene standards (mentioned by 3 reviewers)
- Unresponsive or slow staff to call lights (mentioned by 2 reviewers)
- Poor quality and lack of hot meals (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some wonderful mentions of your community events and activities; could you tell me more about what a typical week looks like for residents?
- 2We want to ensure our loved one is well-nourished, so could you describe the daily meal schedule and how you ensure meals are served hot and fresh?
- 3How does the nursing team manage call lights during the night shift to ensure residents receive timely assistance?
- 4What specific protocols are in place to maintain high standards of personal hygiene and room cleanliness for every resident?
- 5In the event of a sudden medical change or an emergency after hours, how is the communication handled between the nursing staff and the family?
- 6Since you are so active in responding to community feedback, how does the facility currently use resident or family input to improve daily care?
Personalized based on this facility's data
Key Review Excerpts
“She was severely dehydrated and had critically low blood pressure among several things. She was not monitored AT ALL.”
“It takes them a long time for anyone to come see about you after you push the button, if they come at all. They are suppose too come in every 2 hours but they do not!”
“I have been in many skilled nursing facilities and have never seen this type of cleanliness and more importantly genuine care for their residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
AHC Lexington has concerning patterns with families filing multiple complaints, particularly about food services, safety hazards, and infection control. The facility shows recurring issues with nutrition services, resident rights, and safety protocols across recent surveys, though all deficiencies have been officially corrected. Given the complaint history and repeated problems in essential care areas, families should thoroughly investigate current conditions before considering placement.
Feb 12, 2026Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Feb 6, 2025Routine8
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Dec 23, 2024Complaint4
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Oct 4, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 4, 2023Routine8
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Dec 23, 2024
$6,152
Fine
Oct 4, 2023
$9,318
Ownership & Operations
Who Operates This Facility
Ahc Lexington
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.4/5 · Rank 3 of 5
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit lexington-pa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.