Ahc Lewis County
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 46 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (6 vs median 5.0)
- High RN turnover (56%)
Bottom 25% in TN · Critically understaffed (RN) · Above average staffing · Worst in AMERICAN HEALTH COMMUNITIES chain · $396,269 in fines
What this means for your family
The facility has seen a positive shift under new management, with many families reporting a cleaner environment and better communication. However, because reports of staffing shortages and neglect persist, we strongly recommend visiting at different times of the day—including weekends—to observe the actual level of care provided.
Google Reviews
Google Reviews
46 reviews on Google“AHC Lewis County, also known as Lewis Park Post Acute, shows a stark contrast between reviews from recent years and older feedback. Many families praise the facility for recent administrative improvements, noting a cleaner environment, attentive nursing staff, and better communication. However, some reviewers continue to report serious concerns regarding chronic understaffing and neglect, suggesting that experiences may vary significantly depending on the wing or specific shift.”
Quality Themes
Tap a score for detailsStrengths
- Significant facility upgrades and cleanliness
- Responsive and communicative administration
- Effective physical therapy department
- Kind and attentive nursing staff
Concerns
- Chronic understaffing leading to slow response times (mentioned by 6 reviewers)
- Neglect regarding basic hygiene and toileting assistance (mentioned by 4 reviewers)
- Inconsistent medication management and delays (mentioned by 2 reviewers)
- Poor communication from staff or management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your administration is very active in responding to feedback online; how do you use that resident and family input to drive day-to-day improvements in care?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure that residents receive timely assistance with basic hygiene and toileting needs?
- 3With the recent facility upgrades, how are you working to ensure that the quality of daily care and attention matches the improvements made to the physical environment?
- 4Can you walk me through your current process for medication management to ensure that doses are administered consistently and on schedule?
- 5How do you ensure that families stay well-informed about their loved one's health status and any changes in their care plan?
- 6What is the process for addressing urgent medical needs or emergencies, and how quickly can a family expect to be notified if a situation arises?
Personalized based on this facility's data
Key Review Excerpts
“The facility has been updated, is always clean and doesn’t smell like the typical nursing home!! The staff are all so sweet and caring to my Mom, they are like our Family!!”
“The new administration has been nothing short of a major improvement. Mr. Miller and his staff have provide my grandmother and the rest of the family assurance that she will be in good hands moving forward.”
“My mother has been repeatedly neglected. She has stayed in her urine for hours! Her scheduled meds are not given on time...nurse tries telling us it isn't scheduled.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring serious concerns with families filing multiple complaint reports, particularly regarding abuse and neglect protection, quality of care, and infection control. The facility has had repeat violations for protecting residents from abuse across three separate complaint investigations, along with ongoing issues with infection prevention and medication management. While all deficiencies show correction dates, the pattern of family complaints and repeated violations in critical care areas raises significant concerns about consistent quality and safety standards.
Aug 20, 2025Routine10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 6, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Nov 15, 2023Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Sep 26, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Jun 1, 2023Complaint9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 1, 2023Routine7
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Federal Penalties
Fine
Jun 1, 2023
$396,269
Payment Denial
Jun 1, 2023
179-day denial
Ownership & Operations
Who Operates This Facility
Ahc Lewis County
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit lewisparkpa.com
Medicare data downloads
Original nursing home datasets
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