See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Aging Gracefully

4101 West Hartford Avenue, Desert Pines · Glendale, AZ 85308Licensed & Active
Google rating
5.0/5

based on 2 Google reviews

Watch Aging Gracefully

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
3deficiencies
Aug 23, 2024Complaint

The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00215025 conducted on August 23, 2024:

A governing authority shall:R9-10-803.A.9Corrected Sep 14, 2024

Based on documentation review, record review, and interview, the governing authority failed to ensure compliance with A.R.S. \'a7 36-411, for one of two sampled employees. The deficient practice posed a risk if E2 was a danger to a vulnerable population. Findings include: 1. A.R.S. \'a7 36-411.A states, "... as a condition of licensure or continued licensure of a residential care institution, a nursing care institution or a home health agency and as a condition of employment in a residential care institution, a nursing care institution or a home health agency, employees and owners of residential care institutions, nursing care institutions or home health agencies or contracted persons or volunteers who provide medical services, nursing services, behavioral health services, health-related services, home health services or supportive services and who have not been subject to the fingerprinting requirements of a health professional's regulatory board pursuant to title 32 shall have valid fingerprint clearance cards that are issued pursuant to title 41, chapter 12, article 3.1 or shall apply for a fingerprint clearance card within twenty working days of employment or beginning volunteer work..." 2. A review of E2's personnel record revealed a hire date of August 21, 2024. E2's personnel record revealed a fingerprint clearance card issued by the Department of Public Safety (DPS) on April 23, 2019, with an expiration date of April 23, 2025. 3. A review of the DPS fingerprint clearance card database, revealed E2's fingerprint clearance card was invalid. 4. A.R.S. \'a7 36-411.F states "An employee, volunteer or contractor of a residential care institution, nursing care institution or home health agency who is eligible pursuant to section 41-1758.07, subsection C to petition the board of fingerprinting for a good cause exception and who provides documentation of having applied for a good cause exception pursuant to section 41-619.55 but who has not yet received a decision is exempt from the fingerprinting requirements of this section if the person provides medical services, nursing services, behavioral health services, health-related services, home health services or direct supportive services to residents or patients while under the direct visual supervision of an owner or employee who has a valid fingerprint clearance card." 5. A review of R1's medical record revealed an incident report dated August 19, 2024. The report stated "[R1] mentioned to [E1] that [R1] does not like [E2] because [E2] was acting inappropriately. [R1] said [E2] was dressing [R1] and rubbed across [R1's] [genitalia]." 6. A review of the police report dated August 21, 2024 revealed that R1 had "yellow bruising" on R1's inner upper thigh. A further look into the police report stated, "[E2] had come into [R1's] room on 8/20/2024..." and "... [E2] pretended to assist [R1] getting dressed by pulling up [R1's] pants. As [E2] was pulling up [R1's] pants, [E2] inserted [E2's] finger in [R1

If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted liR9-10-803.J.2Corrected Sep 14, 2024

Based on documentation review, record review, and interview, the manager, failed to report the suspected abuse of the resident according to A.R.S. \'a7 46-454(A). The deficient practice posed a risk as the facility did not immediately report suspected abuse of a resident by a personnel member. Findings include: 1. A.R.S.\'a7 46-454(A) "...person who has responsibility for the care of a vulnerable adult and who has a reasonable basis to believe that abuse, neglect or exploitation of the adult has occurred shall immediately report or cause reports to be made of such reasonable basis to a peace officer or to the adult protective services central intake unit." 2. R9-10-101.111 "Immediate" means without delay. 3. A review of R1's medical record revealed an incident report dated August 19, 2024. The report stated "[R1] mentioned to [E1] that [R1] does not like [E2] because [E2] was acting inappropriately. [R1] said [E2] was dressing [R1] and rubbed across [R1's] [genitalia]." 4. A review of the police report revealed the date the police were contacted was August 21, 2024. 5. A review of the police report dated August 21, 2024 revealed that R1 had "yellow bruising" on R1's inner upper thigh. A further look into the police report stated, "[E2] had come into [R1's] room on 8/20/2024..." and "... [E2] pretended to assist [R1] getting dressed by pulling up [R1's] pants. As [E2] was pulling up [R1's] pants, [E2] inserted [E2's] finger in [R1's] [genitalia]." 6. In an interview, E1 acknowledged that a peace officer or Adult Protective Services was not contacted immediately as required in A.R.S. \'a7 46-454(A).

A manager shall ensure that:R9-10-810.B.1Corrected Sep 14, 2024

Based on record review and interview, the manager failed to ensure a resident was treated with dignity, respect, and consideration. The deficient practice posed a resident rights violation if the resident was subjected to abuse. Findings include: 1. A review of R1's medical record revealed an incident report dated August 19, 2024. The report stated "[R1] mentioned to [E1] that [R1] does not like [E2] because [E2] was acting inappropriately. [R1] said [E2] was dressing [R1] and rubbed across [R1's] [genitalia]." 2. A review of the police report dated August 21, 2024 revealed that R1 had "yellow bruising" on R1's inner upper thigh. A further look into the police report stated, "[E2] had come into [R1's] room on 8/20/2024..." and "... [E2] pretended to assist [R1] getting dressed by pulling up [R1's] pants. As [E2] was pulling up [R1's] pants, [E2] inserted [E2's] finger in [R1's] [genitalia]." 3. In an interview, E1 acknowledged residents were not treated with dignity, respect, and consideration.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call