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Nursing HomeMedicaid Investigative

Adviniacare at Provincetown

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

100 Alden Street, Provincetown · Provincetown, MA 0265741 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 25 Google reviews

5
4
3
2
1
Adviniacare at Provincetown Nursing Home in Provincetown, MA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 7.0)
  • High RN turnover (60%)

Below average in MA · Meets national RN staffing standard · $11,782 in fines

Source: Medicare data

What this means for your family

This facility is well-regarded for its rehabilitation services and attentive nursing staff, making it a strong candidate for recovery-focused care. Because many reviews lack descriptive detail, we recommend scheduling an in-person tour to observe staff-resident interactions and verify that the current level of care meets your specific needs.

Google Reviews

Google Reviews

25 reviews on Google
AdviniaCare at Provincetown (often referred to as Seashore Point) receives praise for its helpful, knowledgeable staff and effective rehabilitation services. Families appreciate the facility's ability to accommodate dietary needs and the welcoming nature of the concierge team, though the limited number of detailed reviews makes it difficult to assess day-to-day operations comprehensively.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Knowledgeable and caring nursing staff
  • Effective rehabilitation services
  • Accommodating to specific dietary needs
  • Welcoming and professional concierge team

Rating Trends

Tap a year to see what changed

234'17(3)'19(4)'21(3)'23(3)'26(2)

Distribution · 27 analyzed

5
19
4
6
3
0
2
0
1
2

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent focus on health inspections, what specific steps has the facility taken to improve clinical oversight and address the 17 identified deficiencies?
  • 2With a staffing rating of 3 out of 5, how do you ensure consistent, high-quality attention for each of the 41 residents throughout all shifts?
  • 3I noticed the team is highly praised for being accommodating with dietary needs; how do you personalize meal plans for residents with complex health requirements?
  • 4Since the concierge team is highlighted for being welcoming, how do they help new residents integrate into the community and participate in daily social activities?
  • 5How does the rehabilitation team coordinate with nursing staff to ensure a smooth transition for residents moving from acute care to long-term support?
  • 6In the event of a medical emergency, what is your protocol for communicating with families, and how do you ensure rapid access to the local hospital?

Personalized based on this facility's data


Key Review Excerpts

Staff are knowledgeable and caring. Staff listen and help put my parent at ease. Kitchen is good at accommodating to dietary needs. Staff encourage & support my parent's desire to return to independent functioning.

Long-term resident's family · 2023★★★★★

I am a private duty nurse who had a patient who had to go to rehab here for 3 weeks inpatient. Despite the fact that my patient was it was an extraordinarily difficult person the staff of nurses and CNA were wonderful and worked with her difficulties fabulously

Private duty nurse · 2022★★★★★

My mother was here for hospice care until she passed. From what I could tell the staff were competent and caring.

Hospice family member · 2020★★★★★
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.14hrs
OK
Registered nurses for medical care
Total Nursing
3.64hrs
89%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

12

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility50.9%
Worse than Avg
Here
50.9%
US
93.4%
MA
92.4%
Barnstable
94.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility37.6%
Worse than Avg
Here
37.6%
US
15.3%
MA
16.4%
Barnstable
19.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.4%
Worse than Avg
Here
32.4%
US
14.4%
MA
16.9%
Barnstable
20.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.9%
Worse than Avg
Here
33.9%
US
19.4%
MA
21.4%
Barnstable
25.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility81.8%
Worse than Avg
Here
81.8%
US
95.5%
MA
94.8%
Barnstable
92.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
12.1%
MA
13.7%
Barnstable
16.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility21.4%
Worse than Avg
Here
21.4%
US
81.8%
MA
77.6%
Barnstable
82.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility53.7%
Worse than Avg
Here
53.7%
US
79.7%
MA
77.7%
Barnstable
76.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Worse than Avg
Here
2.3%
US
1.6%
MA
1.3%
Barnstable
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
1penalties
Well above state avg (8.9)
2 complaint-triggered
$11,782 in fines

This facility has concerning patterns with families filing complaints that led to federal citations in 2024 for inadequate care planning and safety hazards. The most recurring issues span medication management, care planning, and safety concerns, with problems appearing across multiple surveys from 2021 to 2025. While deficiencies appear to be corrected after identification, the persistence of similar issues across years and complaint-triggered violations suggest ongoing operational challenges families should carefully consider.

Mar 6, 2025Routine
17
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Feb 15, 2024Routine
14
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 7, 2024Complaint
2
0656Actual harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 16, 2021Routine
14
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0943Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Federal Penalties

Fine

Feb 7, 2024

$11,782

Ownership & Operations

Who Operates This Facility

Owner / Operator

Adviniacare at Provincetown

Organization Type

for profit

Chain Affiliation

Chain Name

Adviniacare

Chain Size

10 facilities nationwide

Chain avg rating: 1.9/5 · Rank 4 of 10

Ownership & Management

Key personnel

Desrosiers, JamesW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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