Advanced Health Care of Paradise
Strong Medicare quality ratings; families often praise high-quality physical and occupational therapy. Still worth an in-person visit.
based on 219 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy team and hotel-like accommodations, making it a top choice for post-surgical recovery. However, families should be proactive in monitoring medication management and should clarify communication protocols with the administration upon admission to ensure they are kept informed.
Google Reviews
Google Reviews
219 reviews on Google“Advanced Health Care of Paradise is widely praised for its boutique, hotel-like environment and high-quality rehabilitation services. While most families and patients report exceptional, personalized care, a minority of reviewers have raised serious concerns regarding communication, medication management, and responsiveness during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- High-quality physical and occupational therapy
- Clean, modern, and hotel-like private suites
- Attentive and compassionate nursing and CNA staff
- Effective discharge planning and case management
Concerns
- Slow response times to call lights, especially on nights and weekends (mentioned by 3 reviewers)
- Inconsistent communication from medical staff and administration (mentioned by 4 reviewers)
- Dietary errors regarding diabetic meal requirements (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 214 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We are so impressed by the 5-star staffing rating; how do you ensure that the high level of care and compassion remains consistent during the night and weekend shifts?
- 2With the beautiful, hotel-like private suites, what kind of daily activities or social outings are planned to help residents enjoy the space?
- 3How does the nursing team coordinate with the dietary department to ensure specific nutritional needs, like diabetic meal requirements, are always met accurately?
- 4Could you walk us through your process for medication management and how you ensure there are no errors in administration?
- 5What is the protocol for communicating important medical updates or changes in condition to family members to ensure we are always in the loop?
- 6How does the team handle call light responses during the busier times of the day to ensure residents feel supported and heard?
Personalized based on this facility's data
Key Review Excerpts
“The facility is exceptionally clean and the rooms are big and lovely. What is amazing about this place is that they allow family to stay overnight with their loved one providing them with a cot bed, sheets and a blanket.”
“The nursing, CNA and aide staff were very kind, but they were clearly overwhelmed and understaffed. There was no assessment meeting or conversation with care staff, despite repeated requests for it.”
“It was like my 2nd home. It's a beautiful facility, but the staff is what defines Advanced. Peace of mind is essential when you're healing so expect the best care and communication so you're never left in the dark.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 48 deficiencies across recent surveys, including a family-filed complaint about unsafe discharge procedures. The most frequent problems involve fire safety systems, emergency preparedness, and resident care quality including wound care and infection control. While all issues have reported correction dates, the recurring nature of fire safety and emergency preparedness violations across multiple surveys suggests ongoing operational challenges that families should carefully consider.
Jul 23, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Mar 20, 2025Routine17
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
May 23, 2024Routine15
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Mar 17, 2023Routine15
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that gas containers are correctly designed and tested, and in locations that are labeled.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Advanced Health Care of Paradise
for profit
Chain Affiliation
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 9 of 25 (Best)
Ownership & Management
Owners
New Ahc Holdings, LLC
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
219 reviews from families & visitors
Official Website
Visit ahcfacilities.com
Medicare data downloads
Original nursing home datasets
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