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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained, and modern facility. Still worth an in-person visit.
based on 184 Google reviews
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Advanced Health Care of Glendale has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained, and modern facility and highly rated physical and occupational therapy. Review the component ratings and current source records before deciding.
Advanced Health Care of Glendale receives polarized feedback, with many reviewers praising the facility's aesthetic, cleanliness, and physical therapy services. However, significant concerns regarding inconsistent nursing responsiveness, poor communication during medical transitions, and occasional neglect of patient needs persist across multiple years. Families should be aware that while the environment is often described as resort-like, the quality of hands-on care can vary significantly depending on the shift and staffing levels.
Quality Themes
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Concerns
Rating Trends
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Distribution · 191 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is prompt and receptive to the needs of the patients. The therapists are knowledgeable and assist with the needed safety precautions.”
“Staff dismissed repeated family complaints that their loved one wasn't right, refused to call 911, and by the time EMS arrived--summoned by the family--the patient's blood sugar had plummeted to a critical level.”
“The facility is clean, spacious and well staffed. The staff is friendly and responsive. I can't say enough good things about it.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern with families filing complaints that triggered federal inspections, including recent issues in 2024 with resident dignity and respect. The most recurring problems involve resident rights violations, care planning standards, and medication management. While all deficiencies show correction dates, the facility has had consistent issues across multiple surveys from 2022 through 2024, suggesting ongoing quality challenges that families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Advanced Health Care of Glendale
for profit
Advanced Health Care
26 facilities nationwide
Chain avg rating: 4.7/5 · Rank 1 of 25 (Highest rating)
Owners
New Ahc Holdings, LLC
Owner · Organization
The Gail Miller Gst Trust
Owner (parent company) · Organization
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014
Owner (parent company) · Organization
The G&h Miller Utah Trust Dated February 26, 2019
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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