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Nursing HomeMedicaid

Advanced Health Care of Cincinnati

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1400 Mallard Cove Drive, Cincinnati, OH 4524646 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 29 Google reviews

5
4
3
2
1
Advanced Health Care of Cincinnati Nursing Home in Cincinnati, OH — Street View
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What this means for your family

This facility is highly regarded for its physical therapy and clean environment, making it a strong candidate for rehabilitation needs. However, families should be aware of potential inconsistencies in night-shift care and should proactively ask about the facility's daily activity schedule to ensure their loved one remains engaged.

Google Reviews

Google Reviews

29 reviews on Google
Advanced Health Care of Cincinnati is widely praised for its clean, modern facility and a dedicated rehabilitation team that many families credit with their loved ones' recovery. While the majority of reviews highlight compassionate and professional care, some families have reported inconsistent experiences with night-shift staff and occasional issues with facility responsiveness or comfort, such as mattress quality.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean10.0Activities3.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean, modern, and well-maintained facility
  • Highly skilled and patient physical therapy team
  • Attentive and compassionate nursing/aide staff
  • Strong social services and care coordination

Concerns

  • Inconsistent or rude behavior from night-shift nursing staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.92023(10)4.32024(6)4.22025(10)3.62026(5)

Distribution · 31 analyzed

5
23
4
3
3
1
2
1
1
3

How They Respond to Reviews

28%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a high rating for staffing, how do you ensure that the same level of attentive care and compassion is maintained during the overnight hours?
  • 2We've heard wonderful things about your physical therapy team; could you tell us more about how they work with residents to meet their mobility goals?
  • 3Could you walk us through the types of social activities and community events planned for the residents each week?
  • 4How does your care coordination team work with families to ensure all medical needs and transitions are handled smoothly?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
  • 6Since the facility is known for being so clean and modern, how often are the resident rooms and common areas deep-cleaned?

Personalized based on this facility's data


Key Review Excerpts

The staff was caring. attentive and ultimately made sure he got better up until his hospice care. Jodi - the social services manager - was especially terrific and became a huge support to our family.

Family member of long-term resident · 2025★★★★★

The staff treated her with dignity, compassion, and respect while providing social interaction, physical therapy, occupational therapy, and speech therapy. She had specific dietary needs that were met

Family member of disabled resident · 2023★★☆☆☆

This facility doesn’t just say they care about my family member, they consistently SHOW that they care. There is no other place that I would trust him being at.

Family member of resident · 2024★★☆☆☆
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.20hrs
OK
Registered nurses for medical care
Total Nursing
4.34hrs
OK
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
70%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
4/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.1%
Better than Avg
Here
86.1%
US
79.7%
OH
75.6%
Hamilton
60.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.5%
Better than Avg
Here
89.5%
US
81.8%
OH
78.4%
Hamilton
67.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Hamilton
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)
2 complaint-triggered

This facility has concerning patterns with 34 deficiencies across five surveys, including families filing complaints about medication management and medical records. The most recurring issues involve fire safety systems, resident rights notifications, and food safety, with several problems repeating across multiple years despite corrections. While all deficiencies show correction dates, the persistent nature of fire safety and administrative violations suggests ongoing compliance challenges.

Nov 5, 2025Complaint
1
0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jun 23, 2025Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

May 8, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 23, 2022Routine
11
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0712Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · WidespreadCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Jul 2, 2019Routine
12
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Advanced Health Care of Cincinnati

Organization Type

for profit

Chain Affiliation

Chain Name

Advanced Health Care

Chain Size

26 facilities nationwide

Chain avg rating: 4.7/5 · Rank 20 of 25 (Best)

Ownership & Management

Owners

New Ahc Holdings, LLC

Owner · Organization

100%

The Gail Miller Gst Trust

Owner (parent company) · Organization

72%

The Bryan Miller Utah Dynasty Trust Dated April 22, 2014

Owner (parent company) · Organization

The G&h Miller Utah Trust Dated February 26, 2019

Owner (parent company) · Organization

Key personnel

Oxnam, NathanOfficer / DirectorCunningham, ThomasManagerLhmsh LLCAdp of the SnfNew Ahc Holdings, LLCAdp of the SnfS&s Nutrition Network INCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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