Public Google reviewers rate this highly and often mention scenic marina views and modern apartments. Schedule a visit to confirm the fit.
based on 70 Google reviews
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Public Google reviewers rate Acclaim at East Beach highly. Reviewers highlight: scenic marina views and modern apartments, engaging and diverse activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Acclaim at East Beach is highly regarded for its beautiful marina views, modern facilities, and a vibrant social atmosphere with plentiful activities. While many families praise the warm, welcoming community and professional staff, some reviewers have reported significant concerns regarding sudden price increases due to level-of-care reclassifications and unprofessional behavior from front-desk personnel.
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Key Review Excerpts
“The views of the Little Creek Marina are spectacular and the sounds of the lines tinkling against the mast heads is calming. There is a boardwalk here that goes around the marina so I could look at the ships and boats when I'm walking.”
“The facilities are new and top-notch, but the people put Acclaim above the rest. Both the residents and staff are what make this community so special.”
“My Mom who is 84 has been at Acclaim for 4 months now. Her quality of life has increased immensely. The studio apartment is bright and airy with great views of the marina.”
Source: VA State Licensing Agency
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 9/8/2025 from 2:25 pm until 3 pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A Complaint were received by VDSS Division of Licensing on 8/20/2025 regarding allegations in the area(s) of: Resident Care and Related Services. Number of participants present at the facility at the beginning of the inspection: 23 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed:1 Number of staff records reviewed:0 Number of interviews conducted with participants:1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Activity observed in Memory Care. Additional Comments/Discussion: The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/17/2025 from 10:44 am to 11:45 am. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of participants present at the facility at the beginning of the inspection: 10 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed:0 Number of staff records reviewed:0 Number of interviews conducted with participants:0 Number of interviews conducted with staff: 1 Observations by licensing inspector:1 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Additional Comments/Discussion: The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/29/2025 from 10:00 am to 13:45 pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of participants present at the facility at the beginning of the inspection: 18 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed:2 Number of staff records reviewed:2 Number of interviews conducted with participants:2 Number of interviews conducted with staff: 4 Observations by licensing inspector: Lunch and an activity were observed. A medication pass observation was completed for three residents. The following was reviewed: resident and staff records, emergency preparedness drills, resident fire and resident emergency drills, medication carts, fire inspection report, health inspection report, and a staffing schedule. The 1ater temperature was measured. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Additional Comments/Discussion: The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/12/25 from 10:30 am to 11:00 am, on 6/17/25 from 10:44 am until 11:45 am, and on 7/2/2025 from 14:00 pm to 14:45 pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Complaints were received by VDSS Division of Licensing on 4/16/2025, 4/23/2025, 5/27/2025, and 6/3/2025 regarding allegations in the area(s) of: Resident Care and Related Services Number of participants present at the facility at the beginning of the inspection: 23 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed:1 Number of staff records reviewed:0 Number of interviews conducted with participants:1 Number of interviews conducted with staff: 3 Observations by licensing inspector:3 Additional Comments/Discussion: The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 4/1/2025 from 12:45 pm to 3:45 pm and 4/8/2025 from 7:00 am to 7:30 am. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of participants present at the facility at the beginning of the inspection: 10 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed:2 Number of staff records reviewed:2 Number of interviews conducted with participants:2 Number of interviews conducted with staff: 3 Observations by licensing inspector:1 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Additional Comments/Discussion: The required postings, menu, and activity calendar were reviewed along with samples of the water temperature taken. Technical assistance provided in the areas Individualized service plans and Menus for meals and snacks. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
Based on the record review, the facility did not ensure the personal and social data be maintained on staff and included in the staff record are as follows: An original criminal record report and a sworn disclosure statement. Evidence: 1. The record for Staff #3 did not contain the criminal record check during inspection on 4/1/25. 2. The record for Staff #4 did not contain the sworn disclosure during inspection on 4/1/25. 3. Staff #1 confirms the criminal record report and a sworn disclosure statement were not present in the Staff?s record during inspection on 4/1/25.
Based on record review, the facility did not ensure the orientation and training required in subsections B and C of this section shall occur within the first seven working days of employment. Evidence: 1. The record for Staff #4 did not contain the orientation and training during inspection on 4/1/25. 2. Staff #1 confirms the orientation and training were not present in the Resident?s record during inspection on 4/1/25.
Based on the record review, the facility did not ensure that within the 30 days preceding admission, a person shall have a physical examination by an independent physician. The report of such examination shall be on file at the assisted living facility and shall contain the following: A statement that the individual does not have any of the conditions or care needs prohibited by 22VAC40-73-310 H; Evidence: 1. The physical examination for Resident #1 (completed 02/03/2025) did not include if the resident has any of the conditions or care needs prohibited by 22VAC40-73-310 H. 2. Staff #1 confirms page 2 of the ISP
Based on the record review, the facility did not ensure the rights and responsibilities of residents in assisted living facilities shall be reviewed annually with each resident or his legal representative or responsible individual as stipulated in subsection H of this section and each staff person. Evidence of this review shall be the resident's, his legal representative's or responsible individual's, or staff person's written acknowledgment of having been so informed, which shall include the date of the review and shall be filed in the resident's or staff person's record. Evidence: 1. The record for Staff #4 did not contain the rights and responsibilities of residents in assisted living facilities. 2. Staff #1 confirms the rights and responsibilities of residents in assisted living facilities were not present in the staff?s record during inspection on 4/1/25.
Type of inspection: Initial Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 1/21/2025 from 9:30am to 11:10am. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of participants present at the facility at the beginning of the inspection: 0 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed:0 Number of staff records reviewed:0 Number of interviews conducted with participants:0 Number of interviews conducted with staff: 3 Observations by licensing inspector:1 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Additional Comments/Discussion: The first aid kits, required postings, menu, and activity calendar were reviewed along with samples of the water temperature taken. Technical assistance provided in the areas of General requirements, Fire and emergency evacuation plan, Emergency equipment and supplies, Doors and windows. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Lanesha Allen, Licensing Inspector at 757-715-1499 or by email at Lanesha.allen@dss.virginia.gov
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