Acacia Heights Seniors LLC
Families consistently rate this highly — reviewers highlight beautiful, high-end private accommodations. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-end, boutique environment with a strong focus on dignity and personalized care. The staff and cleanliness are standout features, though you should verify if the specific level of medical support meets your loved one's needs, as reviews highlight both RNs and house-call providers.
Google Reviews
Google Reviews
16 reviews analyzed“Acacia Heights is highly regarded for its beautiful, high-end accommodations and a warm, family-like atmosphere. Families specifically praise the cleanliness of the facility and the compassionate, professional nature of the nursing and administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, high-end private accommodations
- Compassionate and professional staff
- Immaculate and clean facility
- Comprehensive amenities including salon and library
- Strong memory care support
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The private accommodations look beautiful; could you show us how the layout of a high-end suite works for someone who needs a bit more help with daily tasks?
- 2We noticed how much you value feedback from the community; how does the management team typically use resident or family suggestions to improve the facility?
- 3Since the library and salon are such wonderful amenities, how do residents typically engage with these spaces throughout the week?
- 4With the strong memory care support mentioned by others, what specific specialized routines do you have in place to keep residents engaged and safe?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting both the on-site staff and our family?
- 6The facility looks incredibly immaculate; what kind of daily cleaning and maintenance schedule is in place to keep the common areas so pristine?
Personalized based on this facility's data
Key Review Excerpts
“I could go on and on about how held, supported, and cared for my whole family has felt since we brought both parents to Acacia Heights for memory care 15 months ago.”
“Both of my folks are here and it’s so terrific that they are able to be together, be safe and so well taken care of! They love it here, and I can just be the daughter again, not the caregiver.”
“The Home is beautiful and each room has their own patio, their own tv and bathroom, can choose to use their own furniture or furniture can be supplied.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Aug 25, 2025Routine
The following deficiencies were found during the on-site compliance inspection conducted on August 25, 2025:
Based on observation and interview, the manager failed to ensure a poisonous or toxic materials stored by the assisted living facility were maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and were inaccessible to residents. Findings include: 1 . During an environmental inspection of the facility, the Compliance Officer observed a cabinet under the kitchen sink. Both of the cabinet doors had a magnetic locking mechanism. However, the locking mechanism was disengaged, and the Compliance Officer was able to access the following chemicals: -A bottle of "Oxydol" cleaner and bleach; -A bottle of "Comet" bleach; -A bottle of "Sprayaway" stainless steel cleaner and polish; -Two containers of "Great Value" dishwasher pacs; and -A bottle of "Great Value" bathroom cleaner with bleach. 2 . In an exit interview, the findings were discussed with E1 and no additional information was provided.
Based on documentation review and interview, the manager failed to ensure if pets or animals are allowed in the assisted living facility, pets or animals were licensed consistent with local ordinances. Findings include: 1 . A review of facility documentation revealed registration for O1 was not available for review at the time of inspection. 2 . In an exit interview, the findings were discussed with E1 and no additional information was provided.
Jun 24, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00211530 was conducted on June 24, 2024, and no deficiencies were cited.
Apr 16, 2024RoutineCleanReport
No deficiencies were found during the off-site initial inspection for a change of ownership conducted on April 16, 2024.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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