Absolut Ctr for Nursing & Rehab Aurora Park L L C
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 116 Google reviews
Watch Absolut Ctr for Nursing & Rehab Aurora Park L L C
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility's therapy department is frequently praised for helping patients recover, the recurring reports of severe neglect and hygiene issues are deeply concerning. If you consider this facility, you must conduct frequent, unannounced visits to monitor your loved one's care and hygiene, and ensure you have a direct line of communication with a supervisor, as administrative responsiveness is a major pain point.
Google Reviews
Google Reviews
116 reviews on Google“Absolut Care of Aurora Park receives highly polarized reviews, with many families reporting severe neglect, including residents left in soiled bedding for extended periods and significant delays in call-light response times. While some families praise the therapy department and specific individual staff members for their kindness, these positive experiences are frequently overshadowed by recurring reports of poor facility hygiene, missing personal belongings, and unresponsive management.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Select compassionate and attentive nursing staff
- Regular updates provided by some nursing managers
- Supportive environment for specific rehab recovery
Concerns
- Severe neglect and hygiene issues (soiled bedding, odors) (mentioned by 14 reviewers)
- Excessive wait times for call light assistance (mentioned by 11 reviewers)
- Missing personal belongings and clothing (mentioned by 4 reviewers)
- Management and administrative unresponsiveness (mentioned by 8 reviewers)
- Understaffing leading to poor patient care (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 117 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the facility has a large capacity of 320 residents; what specific systems do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
- 2Given that some families have expressed concerns regarding room cleanliness and hygiene, could you walk me through your daily housekeeping schedule and how you ensure consistent standards across all wings?
- 3I see that the physical and occupational therapy teams are highly regarded here; how do you integrate those therapy goals into the daily routine for residents who are here for long-term care?
- 4What is your current process for tracking and securing personal belongings, and what steps are taken if an item is reported missing?
- 5Since communication is so vital, what is the best way for our family to stay in touch with nursing management regarding our loved one's care plan and any changes in their health status?
- 6I appreciate that the facility actively responds to feedback online; how do you use that family input to improve the daily dining experience and the variety of social activities offered to residents?
Personalized based on this facility's data
Key Review Excerpts
“The therapy and hospice is wonderful but once your loved one gets a room in the nursing home side it’s horrible dirty smells like pee as soon as you step off the elevator.”
“My mom was in the Memory Care Unit at Absolut Care for 6 weeks. In that time, she developed a true comfort level with the staff. The loving, caring staff that are there do their best to care for all of the residents.”
“I’ve witnessed at least a 45 min to an hour wait time for toileting assistance each time I’ve come to visit my mother..totally unacceptable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with families filing complaint reports that triggered inspections, including issues with abuse protection and accident prevention. The most recurring problems involve resident rights violations, daily care assistance, and infection control policies. While all 15 deficiencies across 4 surveys show correction dates, the facility continues to have new issues emerge, including recent deficiencies in December 2024 for food safety and infection prevention, suggesting ongoing management challenges.
Dec 20, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Dec 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 28, 2023Routine4
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Jun 28, 2023Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Apr 5, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 11, 2021Routine4
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Absolut Ctr for Nursing & Rehab Aurora Park L L C
for profit
Chain Affiliation
Absolut Care
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 4 of 5
Ownership & Management
Owners
Absolut Facilities Management, LLC
Owner · Organization
Sherman, Israel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
116 reviews from families & visitors
Official Website
Visit absolutcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Orchard Heights
6.6 miAssisted Living · Orchard Park, NY
Father Baker Manor
7.0 miNursing Home · Orchard Park, NY
Absolutcare of Orchard Brooke
7.2 miAssisted Living · Orchard Park, NY
Peregrine's Landing at Orchard Park
7.3 miAssisted Living · Orchard Park, NY
Fox Run at Orchard Park
7.6 miAssisted Living · Orchard Park, NY
Fox Run at Orchard Park
7.6 miNursing Home · Orchard Park, NY