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Nursing HomeMedicaid Investigative

Abington Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

100 Edella Road, Clarks Summit, PA 18411119 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 173 Google reviews

5
4
3
2
1
Abington Manor Nursing Home in Clarks Summit, PA — Street View
Street View

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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (9 vs median 8.0)
  • High staff turnover (52%)
  • High RN turnover (53%)

Below average in PA · Below recommended RN staffing · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

Abington Manor is highly regarded for its compassionate staff and effective therapy programs, making it a strong candidate for long-term care. However, families should be aware of reports regarding understaffing and slow response times to call buttons. We recommend visiting during a weekend to observe staffing levels firsthand and asking management specifically about their protocols for timely communication regarding resident health changes.

Google Reviews

Google Reviews

173 reviews on Google
Abington Manor receives high praise for its compassionate, dedicated nursing and support staff who often treat residents like family. However, families should be aware of recurring reports regarding understaffing, which leads to long wait times for call buttons and occasional lapses in hygiene or timely assistance. While many families feel their loved ones are in excellent hands, others have expressed significant frustration with communication gaps and responsiveness during weekends.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean6.0Activities9.0Meds7.0Memory8.0Comms6.0Value4.0

Strengths

  • Compassionate and dedicated nursing staff
  • Strong physical and occupational therapy teams
  • Welcoming and friendly environment for visitors
  • Effective communication from management during crises

Concerns

  • Understaffing leading to long call-button response times (mentioned by 6 reviewers)
  • Hygiene issues and delays in changing soiled residents (mentioned by 3 reviewers)
  • Poor communication regarding resident status changes (mentioned by 2 reviewers)
  • Inconsistent weekend staffing and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(4)'21(16)'23(29)'25(43)'26(10)

Distribution · 178 analyzed

5
141
4
22
3
3
2
1
1
11

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the current staffing levels, what is the facility's protocol for ensuring timely responses to call buttons, especially during the weekend or overnight shifts?
  • 2Could you walk me through your standard procedures for maintaining hygiene and ensuring residents are assisted promptly with daily personal care needs?
  • 3Given the recent health inspection results, what specific steps is the leadership team taking to improve clinical outcomes and address the identified areas for improvement?
  • 4How does your nursing and therapy team coordinate to ensure consistent communication with families when there is a change in a resident's health status?
  • 5I noticed your team is very active in responding to feedback; how do you incorporate that family input into your daily care plans and operational improvements?
  • 6What does a typical daily activity schedule look like for residents to ensure they remain engaged and socially connected within the community?

Personalized based on this facility's data


Key Review Excerpts

The staff treat her with care, dignity, respect, and love as if she was a member of their family. They go above and beyond to make sure she is comfortable and happy.

Long-term resident's family · 2021★★★★★

They work hard but seem understaffed.

Resident's family · 2024★★★★★

The staff are so very sweet and caring. Not one complaint from us. We are very grateful to everyone who is taking such great care of our Dad.

Resident's family · 2023★★★★★
Source: 173 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.62hrs
83%
Registered nurses for medical care
Total Nursing
3.26hrs
80%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Lackawanna
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
14.4%
PA
17.6%
Lackawanna
15.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
15.4%
PA
17.8%
Lackawanna
18.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.0%
Mixed vs Avgs
Here
93.0%
US
93.4%
PA
87.1%
Lackawanna
86.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.6%
Mixed vs Avgs
Here
25.6%
US
19.4%
PA
26.0%
Lackawanna
27.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.6%
Better than Avg
Here
12.6%
US
15.3%
PA
18.4%
Lackawanna
16.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility57.6%
Worse than Avg
Here
57.6%
US
81.8%
PA
69.2%
Lackawanna
70.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility56.1%
Worse than Avg
Here
56.1%
US
79.7%
PA
68.7%
Lackawanna
72.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
PA
1.4%
Lackawanna
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (10.1)
21 complaint-triggered

Families have repeatedly filed complaints against Abington Manor, with 18 of 54 total deficiencies stemming from these reports, including a serious abuse case. The facility struggles with persistent problems in care planning, medication management, and maintaining safe living environments across multiple surveys. While all issues have planned correction dates, recurring deficiencies in fire safety, resident assessments, and care quality suggest ongoing operational challenges that warrant careful consideration.

Sep 19, 2025Routine
12
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Aug 20, 2025Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jul 15, 2025Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Jun 3, 2025Complaint
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Nov 15, 2024Routine
14
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0541Potential for harm · PatternCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0583Minimal · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Apr 3, 2024Complaint
6
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abington Manor

Organization Type

for profit

Ownership & Management

Owners

Amnhhc

Owner · Organization

100%

Sr 2021 Family Trust

Owner (parent company) · Organization

100%

Key personnel

Mandel, AvitalManagerSteeves, LoriManagerSteeves, LoriAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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