Abington Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 173 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 8.0)
- High staff turnover (52%)
- High RN turnover (53%)
Below average in PA · Below recommended RN staffing · No penalties on record · Abuse citation
What this means for your family
Abington Manor is highly regarded for its compassionate staff and effective therapy programs, making it a strong candidate for long-term care. However, families should be aware of reports regarding understaffing and slow response times to call buttons. We recommend visiting during a weekend to observe staffing levels firsthand and asking management specifically about their protocols for timely communication regarding resident health changes.
Google Reviews
Google Reviews
173 reviews on Google“Abington Manor receives high praise for its compassionate, dedicated nursing and support staff who often treat residents like family. However, families should be aware of recurring reports regarding understaffing, which leads to long wait times for call buttons and occasional lapses in hygiene or timely assistance. While many families feel their loved ones are in excellent hands, others have expressed significant frustration with communication gaps and responsiveness during weekends.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Strong physical and occupational therapy teams
- Welcoming and friendly environment for visitors
- Effective communication from management during crises
Concerns
- Understaffing leading to long call-button response times (mentioned by 6 reviewers)
- Hygiene issues and delays in changing soiled residents (mentioned by 3 reviewers)
- Poor communication regarding resident status changes (mentioned by 2 reviewers)
- Inconsistent weekend staffing and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 178 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the current staffing levels, what is the facility's protocol for ensuring timely responses to call buttons, especially during the weekend or overnight shifts?
- 2Could you walk me through your standard procedures for maintaining hygiene and ensuring residents are assisted promptly with daily personal care needs?
- 3Given the recent health inspection results, what specific steps is the leadership team taking to improve clinical outcomes and address the identified areas for improvement?
- 4How does your nursing and therapy team coordinate to ensure consistent communication with families when there is a change in a resident's health status?
- 5I noticed your team is very active in responding to feedback; how do you incorporate that family input into your daily care plans and operational improvements?
- 6What does a typical daily activity schedule look like for residents to ensure they remain engaged and socially connected within the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff treat her with care, dignity, respect, and love as if she was a member of their family. They go above and beyond to make sure she is comfortable and happy.”
“They work hard but seem understaffed.”
“The staff are so very sweet and caring. Not one complaint from us. We are very grateful to everyone who is taking such great care of our Dad.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints against Abington Manor, with 18 of 54 total deficiencies stemming from these reports, including a serious abuse case. The facility struggles with persistent problems in care planning, medication management, and maintaining safe living environments across multiple surveys. While all issues have planned correction dates, recurring deficiencies in fire safety, resident assessments, and care quality suggest ongoing operational challenges that warrant careful consideration.
Sep 19, 2025Routine12
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 20, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 15, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jun 3, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nov 15, 2024Routine14
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Apr 3, 2024Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Abington Manor
for profit
Ownership & Management
Owners
Amnhhc
Owner · Organization
Sr 2021 Family Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
173 reviews from families & visitors
Official Website
Visit abingtonhc.com
Medicare data downloads
Original nursing home datasets
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