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Nursing HomeMedicaid Investigative

Abercorn Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

11800 Abercorn Street, Windsor Forest · Savannah, GA 31419100 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 31 Google reviews

5
4
3
2
1
Abercorn Rehabilitation Center Nursing Home in Savannah, GA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (9 vs median 5.0)
  • High staff turnover (55%)
  • High RN turnover (85%)

Above average in GA · Critically understaffed (RN) · Above average staffing · Below chain average · $10,868 in fines

Source: Medicare data

What this means for your family

Amber Grove is highly regarded for its personalized, dementia-focused care and active owner involvement, making it a strong candidate for those needing specialized support. When touring, we recommend asking specifically about the daily activity schedule to ensure your loved one will remain engaged, as one visitor noted a lack of activity during their stop-in.

Google Reviews

Google Reviews

31 reviews on Google
Amber Grove at Savannah Seasons is a memory care community that receives high praise for its personalized, compassionate approach to resident care and its clean, well-maintained environment. Families frequently highlight the hands-on involvement of the owners and the staff's dedication to understanding individual resident needs, though one reviewer reported concerns regarding staff attentiveness and activity engagement.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities7.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Highly personalized and compassionate care
  • Clean, well-maintained, and homey facility
  • Hands-on, accessible owner-directors
  • Strong focus on Alzheimer's and dementia expertise

Concerns

  • Staff attentiveness and lack of active engagement with residents

Rating Trends

Tap a year to see what changed

2344.92025(30)3.42026(5)

Distribution · 35 analyzed

5
32
4
0
3
0
2
0
1
3

How They Respond to Reviews

43%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It's wonderful to see how involved the owners are here; how often are they able to spend time on the floor interacting with the residents?
  • 2We've heard great things about the cleanliness of the facility, but how do you ensure the rooms stay feeling like a cozy, homey environment for long-term stays?
  • 3With your specialized expertise in Alzheimer's and dementia, what specific types of sensory or cognitive activities are available to keep residents engaged throughout the day?
  • 4How do you approach staffing to ensure that every resident receives consistent, attentive care and regular social interaction?
  • 5Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 6What steps are being taken to address recent state inspections and ensure that all care standards are being met consistently?

Personalized based on this facility's data


Key Review Excerpts

From day one, we were moved by how the staff took time to learn about our loved one’s preferences, routines, and personality, making sure they felt not just cared for, but truly understood.

Family member · 2025★★★★★

My mom was in a different community that had all the bells and whistles that made me feel better about her being there I couldn't take care of her anymore with her Alzheimer's. I love my mother she is my best friend. I love this community Amber Grove at Savannah Seasons I wish my mom had went here first.

Memory care family member · 2025★★★★★

When my grandmother was left in a vulnerable situation at the hospital, Amber Grove stepped in immediately with compassion and professionalism. On short notice, they worked closely with the hospital caseworker to bring her in.

Grandchild · 2026★★★★★
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.28hrs
37%
Registered nurses for medical care
Total Nursing
3.50hrs
85%
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
73%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
19.4%
GA
16.0%
Chatham
16.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
GA
91.2%
Chatham
84.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
12.1%
GA
10.6%
Chatham
18.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
14.4%
GA
15.7%
Chatham
14.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
15.3%
GA
16.6%
Chatham
15.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Chatham
92.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility69.5%
Worse than Avg
Here
69.5%
US
79.7%
GA
78.4%
Chatham
78.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.7%
Mixed vs Avgs
Here
80.7%
US
81.8%
GA
80.4%
Chatham
75.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
GA
2.4%
Chatham
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Near state avg (6.1)
13 complaint-triggered
$10,868 in fines

Families have filed multiple complaints triggering 13 of 18 deficiencies, indicating serious concerns about care quality, resident rights, and safety oversight. Recurring issues include problems with daily care assistance, care planning, medication management, and maintaining safe living conditions. While the facility has provided correction dates for all deficiencies, the pattern of complaints and repeated problems with basic care assistance across both surveys suggests ongoing challenges families should carefully evaluate.

Feb 26, 2026Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Jan 24, 2025Complaint
9
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0554Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Jan 24, 2025Routine
2
0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

May 25, 2023Routine
3
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

May 25, 2023Complaint
4
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Federal Penalties

Fine

Jan 24, 2025

$10,868

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abercorn Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Sovereign Healthcare Holdings

Chain Size

43 facilities nationwide

Chain avg rating: 3.5/5 · Rank 30 of 43

Ownership & Management

Owners

Sovereign Carolina Holdings LLC

Owner · Organization

Cronquist 2015 Family Tr

Owner (parent company) · Organization

John J Notermann Business Tr

Owner (parent company) · Organization

Notermann, Brenda

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Cronquist, RoyceOfficer / DirectorKelly, MichelleOfficer / DirectorMelton, DonaldOfficer / DirectorSouthern Healthcare Management LLCManagerKanagala, VamsiManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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