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Nursing HomeMedicaid

Abbey Senior Health

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

206 North Main Street, O Fallon, MO 6336655 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 32 Google reviews

5
4
3
2
1
Abbey Senior Health Nursing Home in O Fallon, MO — Street View
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What this means for your family

This facility offers a very clean environment with excellent activities and rehab services that many families appreciate. However, because multiple reviewers have reported critical safety issues like medication errors and long response times, we strongly recommend you conduct unannounced visits and ask specifically about their nurse-to-patient ratios and medication verification protocols.

Google Reviews

Google Reviews

32 reviews on Google
Abbey Senior Health receives highly polarized feedback, with many families praising the facility for its cleanliness, engaging activities, and compassionate staff, particularly within the rehab department. However, there are serious, recurring allegations of neglect, medication errors, and slow response times to call lights, which have caused significant distress for some families. Potential residents should weigh the positive reports of a warm, active environment against these critical safety concerns.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean9.0Activities9.0Meds2.0MemoryN/AComms5.0Value3.0

Strengths

  • Warm, attentive nursing and therapy staff
  • Clean and well-maintained facility
  • Engaging daily activities and entertainment
  • High-quality, varied meal options

Concerns

  • Slow response times to call lights and patient needs (mentioned by 3 reviewers)
  • Serious medical/medication errors (mentioned by 2 reviewers)
  • Staffing shortages and high turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.8'17(4)5.05.0'19(1)2.03.0'22(2)3.42.0'24(4)4.5'25(8)

Distribution · 34 analyzed

5
21
4
3
3
0
2
0
1
10

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed that medication management is a high priority for our family; could you walk us through the specific safety protocols and double-check systems you have in place to ensure accuracy during medication administration?
  • 2Given that some families have mentioned wait times for assistance, could you explain how your call-light system is monitored and how you ensure staff are alerted quickly when a resident needs help?
  • 3With a 4-star staffing rating, how do you manage staff consistency and turnover to ensure that residents are seeing familiar faces who truly know their individual needs?
  • 4I see that you have a very active social calendar; what are some of the most popular daily activities or entertainment programs that residents here look forward to the most?
  • 5Since you have been proactive in responding to feedback online, what is the best way for us to communicate with the leadership team if we have a concern or suggestion once our loved one is settled in?
  • 6Regarding the recent health inspection reports, what specific steps or improvements has the facility implemented over the past year to address those findings and enhance the quality of care?

Personalized based on this facility's data


Key Review Excerpts

They tried to give him an insulin shot that was not for him! He would ring the bell for help and one time they came after 4 hours and me going to say he needs a nurse!

Rehab patient's family · 2023☆☆☆☆

The staff has been so caring and kind. Her rehab has gone well and we anticipate she will return home soon. Abbey Senior Health was responsive to our needs.

Rehab patient's family · 2023★★★★★

My mother feels so loved & cared for. Our whole family feels welcome and included in Mom’s care. They are so creative in the activities they do.

Long-term resident's family · 2025★★★★★
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
4.38hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
15.4%
MO
23.6%
St. charles
16.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
12.1%
MO
16.7%
St. charles
14.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
14.4%
MO
19.1%
St. charles
14.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.3%
Worse than Avg
Here
84.3%
US
93.4%
MO
84.4%
St. charles
92.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MO
90.9%
St. charles
95.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.9%
Mixed vs Avgs
Here
18.9%
US
19.5%
MO
25.4%
St. charles
17.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.5%
Better than Avg
Here
81.5%
US
79.7%
MO
63.5%
St. charles
74.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.5%
Mixed vs Avgs
Here
75.5%
US
81.8%
MO
65.9%
St. charles
78.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
MO
2.2%
St. charles
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Near state avg (12.0)
4 complaint-triggered

Families have filed reports triggering four complaint surveys at Abbey Senior Health, revealing concerning patterns in resident protection and safety oversight. The facility shows recurring issues with safety hazards, fire protection systems, and infection control across multiple years, with some problems persisting despite corrections. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-triggered investigations warrants careful evaluation during visits.

Sep 11, 2025Complaint
1
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Dec 19, 2024Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Oct 25, 2024Routine
14
0161Potential for harm · Widespread

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0572Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0574Potential for harm · PatternCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0655Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Jun 9, 2023Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jun 9, 2023Routine
26
0161Potential for harm · Widespread

Construction Deficiencies

Use approved construction type or materials.

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0025Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Create arrangements with other facilities to receive patients.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0932Potential for harm · PatternCorrected

Smoke Deficiencies

Meet other general requirements.

0680Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Nov 7, 2019Routine
8
0161Potential for harm · Widespread

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Payment Denial

Jun 9, 2023

11-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abbey Senior Health

Organization Type

for profit

Ownership & Management

Owners

Abbey Health Group LLC

Owner · Organization

100%

Brown, C Christopher

Owner

Key personnel

Mount Carmel Seniro Living O'fallon LLC5% or Greater Mortgage InterestAbbey Health Group LLC5% or Greater Security InterestBrown, C ChristopherOfficer / DirectorBrown, C ChristopherManagerPatwardhan, ManishaManager
Source: Medicare provider data

Contact

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References & Resources

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