A Comfort Care Home -1

This report details a complaint investigation conducted on February 12, 2026, regarding allegations that facility staff would not allow the Ombudsman into the facility. Following a review of records and interviews, the agency found no preponderance of evidence to prove the alleged violation occurred.

The facility underwent a required annual inspection and was visited unannounced. The LPA observed the facility to be adequately furnished and maintained, with all safety equipment, including fire extinguishers and smoke detectors, appearing operational. No deficiencies were cited during this visit, as there are currently no residents in care.

The facility underwent a pre-licensing inspection on June 1, 2024. The inspector noted that the facility was clean, well-equipped, and appeared to meet most safety and operational standards. No deficiencies were cited during this visit.

The prelicensing inspection revealed numerous deficiencies across multiple areas of the facility. Key issues include safety hazards such as deadbolt locks on emergency exits and missing safety equipment like CO detectors and first aid kits. Compliance is also needed regarding resident room furnishings, kitchen cleanliness, and updating emergency documentation.

The facility underwent an initial evaluation on April 5, 2024. The administrator participated in the COMP II process, confirming understanding of various licensing laws and operational areas. No specific deficiencies were cited in the provided report content.