1440 by the Bay
Families consistently rate this highly — reviewers highlight warm and compassionate staff. Schedule a visit to confirm the fit.
based on 64 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-end, social, and clean environment with exceptional dining and staff compassion. However, if your loved one requires significant Spanish-language support or if you are on a strict budget, you should investigate their language capabilities and pricing structures specifically.
Google Reviews
Google Reviews
64 reviews on Google“1440 BY THE BAY is highly regarded for its warm, hotel-like atmosphere and an exceptionally kind, professional staff that families describe as providing person-centered care. While the food and social activities receive frequent praise, some reviewers have noted concerns regarding the availability of Spanish-speaking caregivers and the high cost of care.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate staff
- High-quality, delicious dining options
- Engaging social activities and events
- Clean and beautiful well-maintained facility
- Excellent transportation services
Concerns
- Limited Spanish-speaking staff/residents for non-English speakers
- High cost of care and services
- Inconsistency in care quality during short-term stays
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently name specific staff members and address specific details mentioned in the reviews, such as food quality or specific events. For negative reviews, the owner uses a professional tone to acknowledge the issue and highlight recent management changes.
Questions for Your Tour
- 1It is wonderful to see how beautifully maintained this facility is; how do you ensure the cleanliness of the resident rooms and common areas are kept up to this standard daily?
- 2We have heard such lovely things about the dining experience here; could you tell us more about the menu variety and how much input residents have in meal planning?
- 3With such a vibrant social calendar, what are some of the most popular weekly activities or special events that residents look forward to?
- 4How does the care team ensure a smooth and consistent transition for residents during their first few weeks or during short-term stays?
- 5Can you describe the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6As we look at the long-term plan, how do you help families navigate the costs of services to ensure we are getting the best value for the care provided?
Personalized based on this facility's data
Key Review Excerpts
“The staff performs their work with a kindness and love that can’t be matched.”
“The facility is extremely clean, great activities and the food is good”
“I recommend this place to any family that needs to take care of their family member with dementia. They are extremely gentle, understanding, and kind to the residents there as well as their family members”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 10, 2026ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff isolating a resident. The investigation found that the allegations were unsubstantiated based on interviews and record reviews. No specific deficiencies were cited in the report.
Oct 6, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection on October 6, 2025. The inspection covered resident rooms, common areas, and reviewed resident and staff records. No deficiencies were observed or cited during this visit.
May 20, 2025ComplaintClean
This report details a complaint investigation concerning the facility's provision of resident files to a responsible party. The allegation was substantiated, confirming that the facility did not provide the complete records for the resident in question. The primary deficiency cited relates to the handling and confidentiality of resident records.
May 13, 2025ComplaintClean
This report details a complaint investigation regarding the facility's ability to meet resident transportation needs. The investigation found that the facility offers transportation services accommodating resident needs, and the allegation was ultimately deemed unsubstantiated. No deficiencies were cited during this visit.
Mar 24, 2025ComplaintClean
The investigation report details findings related to multiple allegations, including questionable death, resident injuries, and failure to provide records. The report substantiated one allegation regarding staff not seeking medical attention in a timely manner. One deficiency was cited concerning immediate reporting of potential health threats to 9-1-1.
Dec 18, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 20, 2024InspectionClean
The facility underwent a 1-Year Annual Required inspection on November 20, 2024. The inspection noted that LPAs observed adequate lighting, proper temperature control, and sufficient supplies of food and medications. No deficiencies were observed or cited during this visit.
May 3, 2024ComplaintClean
This report details an investigation into a complaint regarding a resident sustaining an unexplained injury/fracture. Based on the review of records and interviews, the allegations were determined to be unsubstantiated.
Ownership & Operations
Who Operates This Facility
Emeryville Sr. Hsng, LLC; Atsc II LLC
HALL, STEPHANIE J
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit 1440bythebay.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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