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Yuma Nursing Center

Limited public data on Yuma Nursing Center. Call, tour, and ask to meet current residents' families — your own impression matters most.

1850 West 25th Street, Western Profesional Plaza · Yuma, AZ 85364Licensed & Active
Google rating
3.9/5

based on 62 Google reviews

5
4
3
2
1

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What this means for your family

This facility offers excellent rehabilitation and specialized dementia care, often praised for its professional therapy teams. However, families should be extremely vigilant regarding communication, as multiple recent reviewers have struggled to get timely updates or reach staff by phone.

Google Reviews

Google Reviews

62 reviews analyzed
Families seeking rehabilitation or dementia care may find high-quality therapy and specialized medical attention here, with several reviewers praising the professional nursing and occupational therapy teams. However, recent reviews highlight significant concerns regarding communication breakdowns with families and instances of staff responsiveness issues. While many praise the cleanliness and compassionate care, others have reported distressing incidents regarding resident autonomy and property.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean9.0ActivitiesN/AMedsN/AMemory8.0Comms3.0ValueN/A

Strengths

  • Excellent rehabilitation and physical therapy services
  • Compassionate and professional nursing and CNA staff
  • Clean and well-maintained facility environment
  • Specialized care for dementia patients

Concerns

  • Poor communication with family members (mentioned by 2 reviewers)
  • Slow staff response to call lights (mentioned by 2 reviewers)
  • Issues with respect for resident autonomy and belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(11)1.02024(2)3.62025(8)4.62026(9)

Distribution

5
24
4
0
3
0
2
1
1
5

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard great things about your rehabilitation and physical therapy services; could you tell us more about how the therapists work with residents to regain their independence?
  • 2How do you ensure that family members are kept updated and included in important care decisions and daily updates?
  • 3What is your process for ensuring that call lights are answered promptly, especially during the night shifts?
  • 4How do you train your staff to respect the personal belongings and individual autonomy of the residents in their rooms?
  • 5What kind of daily activities or social programs do you have available to keep residents engaged and active?
  • 6In the event of a medical emergency after hours, what is the protocol for contacting both the medical team and the family?

Personalized based on this facility's data


Key Review Excerpts

The nursing team communicates clearly and makes families feel involved and informed. The CNAs are kind and patient, always treating residents with dignity and respect.

Long-term resident's family · 2026★★★★★

my grandma has been in the Dementia area on YNH I can say it has been alright they have a great doctor who is specialized in dementia patients start seeing the improvement

Memory care family member · 2026★★★★★

This place is the worst in communication and trying to get hold of family members they keep u on hold for 10-15min you call back and they won't answer

Family member · 2026☆☆☆☆
Source: 62 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

12total
17deficiencies
Jul 29, 2025Other
NFPA 101 FederalCorrected Sep 10, 2025

Violation cited

Apr 30, 2025Complaint
CleanReport

The complaint survey was conducted on 5/01/2025 of the following complaint #'s AZ00211405, AZ00216404, AZ00216401, AZ00217631, AZ00217631, AZ00217629, AZ00218661, AZ00218746, AZ00218746, AZ00218748, AZ00220750, AZ00220761, AZ00224272, SF00127503. There were no deficiencies cited

Feb 24, 2025Complaint
CleanReport

The complaint survey was conducted on February 24, 2025 through February 25, 2025 of the following complaint #'s AZ00223359, and 00108778. There were no deficiencies cited.

Dec 10, 2024Complaint

An onsite complaint survey was conducted on December 10, 2024. The following deficiencies were cited:

12 Freedom from Abuse, Neglect, and Exploitation483.12(a)(1)Corrected Jan 10, 2025

Based on clinical record review, interviews, review of facility documentation and policy review, the facility failed to ensure resident #4 was free from abuse from resident #5. The deficient practice could result in residents experiencing emotional, physical, and mental trauma from the abuse. Findings include: Related to resident #4- Resident #4 was admitted to the facility on August 12, 2024 with diagnoses of Parkinson's Disease, Dementia, and unsteadiness on feet. Review of the admission Minimum Data Set (MDS), dated October 1, 2024, revealed resident #4 completed a Brief Interview for Mental Status (BIMS) and scored a 12 which indicated the resident was moderately cognitively impaired. Review of resident #4's Electronic Health Record (EHR) revealed a progress note dated December 1, 2024 at 7:45 p.m. The note indicated that a Certified Nursing Assistant (CNA) informed the nurse that resident #4 "was slapped on the right forearm by male peer who stated, "you need to stop crying." The progress note also noted that both residents were separated and there were no injuries. Related to resident #5- Resident #5 was admitted to the facility on October 25, 2024 with diagnoses of acute kidney failure, history of strokes, and type 2 diabetes. Review of the admission MDS, dated November 7, 2024, revealed resident #5 completed a BIMS and scored a 4 which indicated the resident was significantly cognitively impaired. Review of resident #5's care plan, created October 28, 2024, revealed a focus area related to behavior management. Interventions included encouraging the resident to participate in self-calming behaviors, reorient resident to person, place, time and situation, and to monitor for signs and symptoms related to infection. Review of resident #5's EHR revealed a progress note dated December 1, 2024 at 7:45 p.m. The note indicated that it was reported that resident #5 "appeared agitated and propelled wheelchair next to female peer where he slapped her on the right forearm stating "you need to stop crying". The note also indicated that residents were separated and the resident was administered a PRN (as necessary) medication of Sertraline (anti-depressant) 50 milligrams (mg). An interview with resident #5 was attempted on December 10, 2024 at 11:58 a.m. however, resident #5 refused interview and stated he wanted to sleep. An interview was conducted with Licensed Practical Nurse (LPN/Staff #15) on December 10, 2024 at 1:44 p.m. Staff #15 confirmed that she worked on December 1, 2024. She explained that she was walking down the hall when a CNA reported that resident #5 had slapped resident #4 with an open hand. Staff #15 indicated that she had asked both CNAs working the floor if there had been any triggers that led to the altercation and both CNAs had reported there were none and that resident #5 was a bit more irritable lately. Staff #15 also indicated that she contacted the provider notifying them of the incident and that resident #5 had been more irr

An administrator shall ensure that:R9-10-410.B.3.a.Corrected Jan 10, 2025

Based on clinical record review, interviews, review of facility documentation and policy review, the facility failed to ensure resident #4 was free from abuse from resident #5. Findings include: Related to resident #4- Resident #4 was admitted to the facility on August 12, 2024 with diagnoses of Parkinson's Disease, Dementia, and unsteadiness on feet. Review of the admission Minimum Data Set (MDS), dated October 1, 2024, revealed resident #4 completed a Brief Interview for Mental Status (BIMS) and scored a 12 which indicated the resident was moderately cognitively impaired. Review of resident #4's Electronic Health Record (EHR) revealed a progress note dated December 1, 2024 at 7:45 p.m. The note indicated that a Certified Nursing Assistant (CNA) informed the nurse that resident #4 "was slapped on the right forearm by male peer who stated, "you need to stop crying." The progress note also noted that both residents were separated and there were no injuries. Related to resident #5- Resident #5 was admitted to the facility on October 25, 2024 with diagnoses of acute kidney failure, history of strokes, and type 2 diabetes. Review of the admission MDS, dated November 7, 2024, revealed resident #5 completed a BIMS and scored a 4 which indicated the resident was significantly cognitively impaired. Review of resident #5's care plan, created October 28, 2024, revealed a focus area related to behavior management. Interventions included encouraging the resident to participate in self-calming behaviors, reorient resident to person, place, time and situation, and to monitor for signs and symptoms related to infection. Review of resident #5's EHR revealed a progress note dated December 1, 2024 at 7:45 p.m. The note indicated that it was reported that resident #5 "appeared agitated and propelled wheelchair next to female peer where he slapped her on the right forearm stating "you need to stop crying". The note also indicated that residents were separated and the resident was administered a PRN (as necessary) medication of Sertraline (anti-depressant) 50 milligrams (mg). An interview with resident #5 was attempted on December 10, 2024 at 11:58 a.m. however, resident #5 refused interview and stated he wanted to sleep. An interview was conducted with Licensed Practical Nurse (LPN/Staff #15) on December 10, 2024 at 1:44 p.m. Staff #15 confirmed that she worked on December 1, 2024. She explained that she was walking down the hall when a CNA reported that resident #5 had slapped resident #4 with an open hand. Staff #15 indicated that she had asked both CNAs working the floor if there had been any triggers that led to the altercation and both CNAs had reported there were none and that resident #5 was a bit more irritable lately. Staff #15 also indicated that she contacted the provider notifying them of the incident and that resident #5 had been more irritable and requested to administer Sertraline, which the provider approved. An interview was conducted on December 10

Nov 26, 2024Complaint
CleanReport

The onsite investigation of intake AZ00219017 was conducted on November 26, 2024. No deficiencies were cited.

Oct 17, 2024Complaint

An investigation of complaint AZ00217048 was conducted on October 17, 2024. The following deficiency was cited:

An administrator shall ensure that:R9-10-410.B.3.a.Corrected Nov 25, 2024

Based on documentation, staff interviews and the facility policy and procedures, the facility failed to ensure that one resident (#12) was free from abuse from other residents (#12). Findings include: Resident #12 was admitted to the facility on January 28, 2024 with diagnoses that included Alheimer's disease, anxiety, generalized muscle weakness. The minimum data set (MDS) dated July 30, 2024 included a brief interview for mental status score of 08 indicating the resident had a moderate cognitive impairment. Review of a nurse practitioner note dated October 4, 2024 revealed that resident #12 is an 84-year old female with a past medical history of Alzheimer's disease and a mixed mood disorder and the resident resides in a memory care unit in a long-term care facility. Review of the progress notes revealed a late entry dated October 4, 2024 at 7:25 p.m. by the Director of Nursing (DON/staff #1), which stated that she was called into the hallway, where a certified nursing assistant (CNA/staff #7) told her that she witnessed how another resident had struck resident #12 with an open hand. The resident was removed from the area as well as other residents. The resident was remove from the area, quickly assessed and offered emergency medical services, which the resident denied. A progress note dated October 5, 2024 revealed that a licensed practical nurse (LPN/staff #10) was called into the hall and was notified that the resident was slapped by another resident with an open hand on the left cheek, which was witnessed by the (CNA/staff #7). The resident did not lose consciousness, was startled, but reported being fine. Upon examination, the resident presented with a slight discoloration on the right cheek. The provider and the DON were notified by phone at around 7:45 p.m. as well as a relative of the resident at around 8:30 p.m. The resident was removed immediately from the proximity of the aggressor. The resident was in good spirits and denied any pain. -Resident #87 was admitted to the facility on April 10, 2024 with diagnoses that included dementia, anxiety disorder, and depression. Review of the care plan did revealed a plan dated April 11, 2024 for anti-anxiety, antidepressants, mood disorder medication use. Interventions included to monitor patterns of target behaviors. The MDS dated July 17, 2024 included a brief interview for mental status score of 99 indicating the resident had significant cognitive impairment. A progress note dated October 4, 2024 at 12:38 p.m. revealed that the resident had a physical altercation with residents and staff, and that resident #87 was sent out to the emergency room. A behavior note dated October 4, 2024 at 5:12 p.m. revealed that resident #87 was refusing all medications, being belligerent and aggressive towards staff and residents. The provider was notified. A progress note dated October 4, 2024 at 8:26 p.m. revealed that around 7:25 p.m. the writer was notified that resident #87 slapped resident #12. The other

May 14, 2024Complaint
CleanReport

An onsite complaint survey was conducted on May 14, 2024 for the investigation of intake #s AZ00210200 and AZ00210202. There were no deficiencies cited.

Apr 23, 2024Complaint

An onsite complaint survey was conducted on April 23, 2024 for the investigation of intakes AZ00204306, and AZ00208969. The following deficiencies were cited:

An administrator shall ensure that:R9-10-403.C.2.b.Corrected Jun 21, 2024

Based on clinical record review, staff interviews, facility documentation, and policy, the facility failed to implement their abuse policy, by failing to report an allegation of abuse within the required time for two residents (#100 and #20). Findings include: -Resident #20 was admitted to the facility on January 28, 2024, with diagnoses that include Calculus of Kidney, Cystocele, Metabolic encephalopathy, anxiety, and dementia. Review of the Admission Minimum Data Set (MDS) assessment dated February 4, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. -Resident #100 was admitted to the facility on March 28, 2024, with diagnoses that include Urinary tract infection, metabolic encephalopathy, Alzheimer's disease, dementia, anxiety, and restlessness. Review of the Admission Minimum Data Set (MDS) assessment dated March 30, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. A progress note dated March 29, 2024 at 11:32 p.m. revealed that at 7:30 p.m, resident #20 had stated to the nurse that they had been struck in the head by resident #100, and that part of their scalp was sore. Further review of the progress notes revealed that at 8:25 p.m. in a separate incident two staff members witnessed resident #100 striking resident #20 on top of the head, and the residents were put into rooms far apart. An interview with the Director of Nursing (DON/staff #80) was conducted on April 24, 2024 at 2:53 p.m. The DON stated the event on March 29 between resident #100 and #20 was reported to her by the staff, and stated "I had told my executive director". The DON further stated that they are both the abuse coordinators, but the executive director handles the reportable. An interview with the Administrator (staff #35) was conducted on April 24, 2024 at 3:05 p.m. The administrator stated that there were no facility reportable incidents for resident #100. He further stated that he was aware of the incident on March 29 but there were no injuries, so he thought he didn't have to make a report. A review of facility policy titled "Abuse, Neglect, Exploitation or misappropriation - reporting and investigating" revealed that all reports of resident abuse (including injuries of unknown origin) are reported to local, state and federal agencies and thoroughly investigated by facility management.

If an administrator has a reasonable basis, according to A.R.S. § 13-3620 or 46-454, to believe that abuse, neglect or exploitation has occurred on the premises or while a resident is receiving servicR9-10-403.F.2.a.Corrected Jun 21, 2024

Based on closed clinical record review, staff interviews, facility documentation and policy review and the State Agency (SA) database, the facility failed to ensure that an allegation of abuse for one resident (#20) was reported to the State Agency as required. Findings include: -Resident #20 was admitted to the facility on January 28, 2024, with diagnoses that include Calculus of Kidney, Cystocele, Metabolic encephalopathy, anxiety, and dementia. Review of the Admission Minimum Data Set (MDS) assessment dated February 4, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. -Resident #100 was admitted to the facility on March 28, 2024, with diagnoses that include Urinary tract infection, metabolic encephalopathy, Alzheimer's disease, dementia, anxiety, and restlessness. Review of the Admission Minimum Data Set (MDS) assessment dated March 30, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. A progress note dated March 29, 2024 at 11:32 p.m. revealed that at 7:30 p.m, resident #20 had stated to the nurse that they had been struck in the head by another resident, and that part of their scalp was sore. Further review of the progress notes revealed that at 8:25 p.m. in a separate incident two staff members witnessed another resident striking resident #20 on top of the head, and the residents were put into rooms far apart. However, there was no evidence found in the clinical record and facility documentation that this incident was reported to the SA as required. The SA database received an online report dated April 10, 2023 at 8:43 p.m. from an anonymous source that revealed a report of multiple resident to resident interactions on March 29, 2024. The report alleged that a resident was admitted in an unsafe manner, and that documentation and staffing were sub-par. The report further revealed that the same resident had struck resident #20 on top of the head. An interview with a CNA (CNA/staff #120) was conducted on April 24 at 2:30 p.m. The CNA stated that that she was working the day the incident happened, there was a call off and so they were short staffed that day also. The CNA stated a resident hit resident #20 that day. The CNA further stated that the resident that hit resident #20 had two incidents that day, but that two was probably it. An interview with the Director of Nursing (DON/staff #80) was conducted on April 24, 2024 at 2:53 p.m. The DON stated the event on March 29 involving resident #20 was reported to her by the staff, and stated she told the executive director. The DON further stated that they are both the abuse coordinators, but the executive director handles the reportable. The DON stated that her expectation in an incident is that residents are assessed to ensure there are no injuries, do vitals and keep the resident's separated. An interview with the Administrato

12 Freedom from Abuse, Neglect, and Exploitation483.12(a)(1)Corrected Jun 21, 2024

Based on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to ensure that one resident (#20) was free from physical abuse by other residents (resident #100). The deficient practice could result in further incidents of resident to resident abuse. Findings include: -Resident #20 was admitted to the facility on January 28, 2024, with diagnoses that include Calculus of Kidney, Cystocele, Metabolic encephalopathy, anxiety, and dementia. A behavioral care plan dated January 30, 2024 revealed the resident was at risk of wandering and intruding on another residents' privacy. The goal was noted to be wandering will not contribute to injury, with noted interventions of alerting staff when the resident is wandering, and place resident in area where frequent observation is possible. Review of the Admission Minimum Data Set (MDS) assessment dated February 4, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. -Resident #100 was admitted to the facility on March 28, 2024, with diagnoses that include Urinary tract infection, metabolic encephalopathy, Alzheimer's disease, dementia, anxiety, and restlessness. A review of the clinical record progress notes dated March 29, 2024 at 3:21 a.m. revealed the resident was anxious and not easily redirected. A second progress note dated March 29, 2024 at 11:32 p.m. revealed that at 7:30 p.m, resident #20 had stated to the nurse that she had been struck in the head by resident #100, and that part of her scalp was sore. However, no corrective measure was noted for this incident. Further review of the progress notes revealed that at 8:25 p.m. in a separate incident two staff members witnessed resident #100 striking resident #20 on top of the head, and the residents were put into rooms far apart. Review of the Admission Minimum Data Set (MDS) assessment dated March 30, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. A behavioral care plan dated April 8, 2024 revealed the resident was at risk of wandering and intruding on another residents' privacy. The goal was noted to be wandering will not contribute to injury, with noted interventions of redirect resident when wandering into other resident's rooms, place resident in area where frequent observation is possible, and provide diversional activities. An interview was conducted with a Registered Nurse (RN/staff #25) on April 24, 2024 at 2:07 p.m who stated that resident #100 had struck her for the first time prior to the interview. The RN further stated that was the first time but there had been many instances of resident #100 striking at staff and other residents because she doesn't understand staffs are trying to help her and that re-orienting resident #100 is tough because she doesn't make sense when she speaks. An interview with a Certifie

12(b) The facility must develop and implement written policies and procedures that:483.12(b)(1)-(5)(ii)(iii)Corrected Jun 21, 2024

Based on clinical record review, staff interviews, facility documentation, and policy, the facility failed to implement their abuse policy, by failing to report an allegation of abuse within the required time for two residents (#100 and #20). This deficient practice could result in further incidents of abuse not being reported. Findings include: -Resident #20 was admitted to the facility on January 28, 2024, with diagnoses that include Calculus of Kidney, Cystocele, Metabolic encephalopathy, anxiety, and dementia. Review of the Admission Minimum Data Set (MDS) assessment dated February 4, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. -Resident #100 was admitted to the facility on March 28, 2024, with diagnoses that include Urinary tract infection, metabolic encephalopathy, Alzheimer's disease, dementia, anxiety, and restlessness. Review of the Admission Minimum Data Set (MDS) assessment dated March 30, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. A progress note dated March 29, 2024 at 11:32 p.m. revealed that at 7:30 p.m, resident #20 had stated to the nurse that they had been struck in the head by resident #100, and that part of their scalp was sore. Further review of the progress notes revealed that at 8:25 p.m. in a separate incident two staff members witnessed resident #100 striking resident #20 on top of the head, and the residents were put into rooms far apart. An interview with the Director of Nursing (DON/staff #80) was conducted on April 24, 2024 at 2:53 p.m. The DON stated the event on March 29 between resident #100 and #20 was reported to her by the staff, and stated "I had told my executive director". The DON further stated that they are both the abuse coordinators, but the executive director handles the reportable. An interview with the Administrator (staff #35) was conducted on April 24, 2024 at 3:05 p.m. The administrator stated that there were no facility reportable incidents for resident #100. He further stated that he was aware of the incident on March 29 but there were no injuries, so he thought he didn't have to make a report. A review of facility policy titled "Abuse, Neglect, Exploitation or misappropriation - reporting and investigating" revealed that all reports of resident abuse (including injuries of unknown origin) are reported to local, state and federal agencies and thoroughly investigated by facility management.

12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must:483.12(b)(5)(i)(A)(B)(c)(1)(4)Corrected Jun 21, 2024

Based on closed clinical record review, staff interviews, facility documentation and policy review and the State Agency (SA) database, the facility failed to ensure that an allegation of abuse for one resident (#20) was reported to the State Agency as required. The deficient practice could result in abuse not being identified and investigated. Findings include: -Resident #20 was admitted to the facility on January 28, 2024, with diagnoses that include Calculus of Kidney, Cystocele, Metabolic encephalopathy, anxiety, and dementia. Review of the Admission Minimum Data Set (MDS) assessment dated February 4, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. -Resident #100 was admitted to the facility on March 28, 2024, with diagnoses that include Urinary tract infection, metabolic encephalopathy, Alzheimer's disease, dementia, anxiety, and restlessness. Review of the Admission Minimum Data Set (MDS) assessment dated March 30, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. A progress note dated March 29, 2024 at 11:32 p.m. revealed that at 7:30 p.m, resident #20 had stated to the nurse that they had been struck in the head by another resident, and that part of their scalp was sore. Further review of the progress notes revealed that at 8:25 p.m. in a separate incident two staff members witnessed another resident striking resident #20 on top of the head, and the residents were put into rooms far apart. However, there was no evidence found in the clinical record and facility documentation that this incident was reported to the SA as required. The SA database received an online report dated April 10, 2023 at 8:43 p.m. from an anonymous source that revealed a report of multiple resident to resident interactions on March 29, 2024. The report alleged that a resident was admitted in an unsafe manner, and that documentation and staffing were sub-par. The report further revealed that the same resident had struck resident #20 on top of the head. An interview with a CNA (CNA/staff #120) was conducted on April 24 at 2:30 p.m. The CNA stated that that she was working the day the incident happened, there was a call off and so they were short staffed that day also. The CNA stated a resident hit resident #20 that day. The CNA further stated that the resident that hit resident #20 had two incidents that day, but that two was probably it. An interview with the Director of Nursing (DON/staff #80) was conducted on April 24, 2024 at 2:53 p.m. The DON stated the event on March 29 involving resident #20 was reported to her by the staff, and stated she told the executive director. The DON further stated that they are both the abuse coordinators, but the executive director handles the reportable. The DON stated that her expectation in an incident is that residents are assessed to ensure there are no injur

An administrator shall ensure that:R9-10-410.B.3.a.Corrected Jun 21, 2024

Based on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to ensure that one resident (#20) was free from physical abuse by other residents (resident #100). Findings include: -Resident #20 was admitted to the facility on January 28, 2024, with diagnoses that include Calculus of Kidney, Cystocele, Metabolic encephalopathy, anxiety, and dementia. A behavioral care plan dated January 30, 2024 revealed the resident was at risk of wandering and intruding on another residents' privacy. The goal was noted to be wandering will not contribute to injury, with noted interventions of alerting staff when the resident is wandering, and place resident in area where frequent observation is possible. Review of the Admission Minimum Data Set (MDS) assessment dated February 4, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. -Resident #100 was admitted to the facility on March 28, 2024, with diagnoses that include Urinary tract infection, metabolic encephalopathy, Alzheimer's disease, dementia, anxiety, and restlessness. A review of the clinical record progress notes dated March 29, 2024 at 3:21 a.m. revealed the resident was anxious and not easily redirected. A second progress note dated March 29, 2024 at 11:32 p.m. revealed that at 7:30 p.m, resident #20 had stated to the nurse that she had been struck in the head by resident #100, and that part of her scalp was sore. However, no corrective measure was noted for this incident. Further review of the progress notes revealed that at 8:25 p.m. in a separate incident two staff members witnessed resident #100 striking resident #20 on top of the head, and the residents were put into rooms far apart. Review of the Admission Minimum Data Set (MDS) assessment dated March 30, 2024 revealed a Brief Interview for Mental Status (BIMS) score of 99 which indicated the resident had significant cognitive impairment. A behavioral care plan dated April 8, 2024 revealed the resident was at risk of wandering and intruding on another residents' privacy. The goal was noted to be wandering will not contribute to injury, with noted interventions of redirect resident when wandering into other resident's rooms, place resident in area where frequent observation is possible, and provide diversional activities. An interview was conducted with a Registered Nurse (RN/staff #25) on April 24, 2024 at 2:07 p.m who stated that resident #100 had struck her for the first time prior to the interview. The RN further stated that was the first time but there had been many instances of resident #100 striking at staff and other residents because she doesn't understand staffs are trying to help her and that re-orienting resident #100 is tough because she doesn't make sense when she speaks. An interview with a Certified Nursing Assistant (CNA/staff #80) was conducted on April 24, 2024 at 2:13 p.m. The CNA

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