Sun Health La Loma Care Center
Limited public data on Sun Health La Loma Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 42 Google reviews
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What this means for your family
This facility is an excellent choice for physical rehabilitation, as many families report significant improvements in mobility. However, if your loved one requires strict medication schedules, you should closely monitor administration times and communicate frequently with the nursing staff to ensure protocols are met.
Google Reviews
Google Reviews
42 reviews analyzed“Families seeking rehabilitation will find highly effective physical therapy and nursing care, with many residents regaining mobility after surgery. However, significant concerns exist regarding medication timing and communication gaps during shift changes or for new patients.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation
- Clean and modern facility
- Compassionate and attentive nursing staff
- Helpful social work and discharge planning
Concerns
- Delays in medication administration (mentioned by 3 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
- Inconsistent food quality and temperature (mentioned by 2 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about your physical therapy and rehab programs; could you tell us more about how you tailor those sessions to a resident's specific recovery goals?
- 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
- 3What is the best way for us to stay in regular contact with the care team and receive updates on our loved one's well-being?
- 4Could you describe the meal service, specifically how you ensure food stays at the proper temperature and meets different dietary needs?
- 5What kind of social activities or daily outings are available to keep residents engaged and connected with one another?
- 6In the event of a medical emergency during the night, what are the specific protocols the staff follows to ensure immediate care?
Personalized based on this facility's data
Key Review Excerpts
“You took very good care of my mother in law. She went to you unable to walk or speak well. Mom came out being able to do both. Thank you!”
“My Dad stayed here after hip surgery. Great staff, very professional. Clean . PT staff were great. Social worker, Pedro was very helpful.”
“I cannot express enough how WONDERFUL Mary G, the Life Enrichment director and her team, are with the residents at Laloma! She goes above and beyond to make the residents feel special.”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Sep 19, 2025ComplaintCleanReport
The Complaint survey was conducted on September 19, 2025 in conjunction with the investigation of the following complaint 00144327. The census was 41.There were no deficiencies cited.
Aug 29, 2025ComplaintCleanReport
An onsite complaint survey was conducted on August 29, 2025 for the investigation of intake #00141144. There were no deficiencies cited.
Aug 12, 2025ComplaintCleanReport
The investigation of Complaints 2567776, 00138725, 00137135 was conducted on August 12, 2025, There were no deficiencies cited.
Jun 25, 2025Complaint
The complaint survey was conducted on June 25, 2025, with the investigation of intake #s: AZ00224903/00133876 AZ00224945/00134263 and AZ00223972/00124529 . The following deficiencies were cited:
Based on observations, documentation, staff interviews, and policy and procedures, the facility failed to ensure that one resident (#1) did not elope. The sample was 3. The deficient practice could result in resident harm.
Based on observations, documentation, staff interviews, and policy and procedures, the facility failed to ensure highest practicable well-being to one resident (#1) who eloped.Â
Apr 1, 2025Other
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Mar 25, 2025Complaint15Report
The State compliance survey was conducted March 25, 2025 through March 28, 2025 in conjunction with the investigation of complaint(s) 00116597, AZ00221514, AZ00218697, AZ00218133, AZ00216083, AZ00214304, AZ00210775, AZ00210318, AZ00208245, AZ00207940, AZ00207988, AZ00204515, AZ00202497, AZ00202505, AZ00199335, AZ00195767, AZ00194399, AZ00194052, AZ09193920, AZ00192911, AZ00174775, AZ00174763, AZ00174582, AZ00174486, AZ00167062, AZ00167058, AZ00167024. The following deficiencies were cited:
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Mar 21, 2025ComplaintCleanReport
The complaint survey was conducted on March 21, 2025 through March 24, 2025, with the investigation of intake #: AZ00223885. There were no deficiencies cited:
Apr 15, 2024ComplaintCleanReport
The investigtion of complaint AZ00208464 was conducted on 4/15/2024. No deficiencies were cited.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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