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Nursing HomeMedicaid

Sun Health La Loma Care Center

Limited public data on Sun Health La Loma Care Center. Call, tour, and ask to meet current residents' families — your own impression matters most.

14260 South Denny Boulevard, Litchfield Park, AZ 85340Licensed & Active
Google rating
3.8/5

based on 42 Google reviews

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What this means for your family

This facility is an excellent choice for physical rehabilitation, as many families report significant improvements in mobility. However, if your loved one requires strict medication schedules, you should closely monitor administration times and communicate frequently with the nursing staff to ensure protocols are met.

Google Reviews

Google Reviews

42 reviews analyzed
Families seeking rehabilitation will find highly effective physical therapy and nursing care, with many residents regaining mobility after surgery. However, significant concerns exist regarding medication timing and communication gaps during shift changes or for new patients.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean9.0Activities10.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Effective physical therapy and rehabilitation
  • Clean and modern facility
  • Compassionate and attentive nursing staff
  • Helpful social work and discharge planning

Concerns

  • Delays in medication administration (mentioned by 3 reviewers)
  • Poor communication with family members (mentioned by 2 reviewers)
  • Inconsistent food quality and temperature (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)4.02023(4)4.02024(3)4.12025(14)4.52026(8)

Distribution

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How They Respond to Reviews

37%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard great things about your physical therapy and rehab programs; could you tell us more about how you tailor those sessions to a resident's specific recovery goals?
  • 2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 3What is the best way for us to stay in regular contact with the care team and receive updates on our loved one's well-being?
  • 4Could you describe the meal service, specifically how you ensure food stays at the proper temperature and meets different dietary needs?
  • 5What kind of social activities or daily outings are available to keep residents engaged and connected with one another?
  • 6In the event of a medical emergency during the night, what are the specific protocols the staff follows to ensure immediate care?

Personalized based on this facility's data


Key Review Excerpts

You took very good care of my mother in law. She went to you unable to walk or speak well. Mom came out being able to do both. Thank you!

Rehab patient's family · 2026★★★★★

My Dad stayed here after hip surgery. Great staff, very professional. Clean . PT staff were great. Social worker, Pedro was very helpful.

Rehab patient's family · 2026★★★★★

I cannot express enough how WONDERFUL Mary G, the Life Enrichment director and her team, are with the residents at Laloma! She goes above and beyond to make the residents feel special.

Long-term resident's family · 2025★★★★★
Source: 42 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

10total
23deficiencies
Sep 19, 2025Complaint
CleanReport

The Complaint survey was conducted on September 19, 2025 in conjunction with the investigation of the following complaint 00144327. The census was 41.There were no deficiencies cited.

Aug 29, 2025Complaint
CleanReport

An onsite complaint survey was conducted on August 29, 2025 for the investigation of intake #00141144. There were no deficiencies cited.

Aug 12, 2025Complaint
CleanReport

The investigation of Complaints 2567776, 00138725, 00137135 was conducted on August 12, 2025, There were no deficiencies cited.

Jun 25, 2025Complaint

The complaint survey was conducted on June 25, 2025, with the investigation of intake #s: AZ00224903/00133876 AZ00224945/00134263 and AZ00223972/00124529 . The following deficiencies were cited:

25(d) Accidents. The facility must ensure that - §483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and §483.25(d)(2)Each resident receives adequate supervisioFree of Accident Hazards/Supervision/Devices - 0689 FederalCorrected Aug 31, 2025

Based on observations, documentation, staff interviews, and policy and procedures, the facility failed to ensure that one resident (#1) did not elope. The sample was 3. The deficient practice could result in resident harm.

An administrator shall ensure that a care plan for a resident: R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that: R9-10-414.B.3.b. Assist the resident in R9-10-414.B.3.b.Corrected Aug 31, 2025

Based on observations, documentation, staff interviews, and policy and procedures, the facility failed to ensure highest practicable well-being to one resident (#1) who eloped.Â

Apr 1, 2025Other
NFPA 101

Violation cited

NFPA 101

Violation cited

Mar 25, 2025Complaint

The State compliance survey was conducted March 25, 2025 through March 28, 2025 in conjunction with the investigation of complaint(s) 00116597, AZ00221514, AZ00218697, AZ00218133, AZ00216083, AZ00214304, AZ00210775, AZ00210318, AZ00208245, AZ00207940, AZ00207988, AZ00204515, AZ00202497, AZ00202505, AZ00199335, AZ00195767, AZ00194399, AZ00194052, AZ09193920, AZ00192911, AZ00174775, AZ00174763, AZ00174582, AZ00174486, AZ00167062, AZ00167058, AZ00167024. The following deficiencies were cited:

An administrator shall ensure that: R9-10-403.C.1. Policies and procedures are established, documented, and implemented to protect the health and safety of a resident that: R9-10-403.C.1.g. IncludR9-10-403.C.1.g.Corrected May 10, 2025

Violation cited

20(g) Accuracy of Assessments. The assessment must accurately reflect the resident's status.Accuracy of Assessments - 0641 FederalCorrected May 10, 2025

Violation cited

21 Comprehensive Person-Centered Care Planning §483.21(a) Baseline Care Plans §483.21(a)(1) The facility must develop and implement a baseline care plan for each resident that includes the instructioBaseline Care Plan - 0655 FederalCorrected May 10, 2025

Violation cited

25(e) Incontinence. §483.25(e)(1) The facility must ensure that resident who is continent of bladder and bowel on admission receives services and assistance to maintain continence unless his or her clBowel/Bladder Incontinence, Catheter, UTI - 0690 FederalCorrected May 10, 2025

Violation cited

25(f) Colostomy, urostomy,, or ileostomy care. The facility must ensure that residents who require colostomy, urostomy, or ileostomy services, receive such care consistent with professional standardColostomy, Urostomy, or Ileostomy Care - 0691 FederalCorrected May 10, 2025

Violation cited

45(d) Unnecessary Drugs-General. Each resident's drug regimen must be free from unnecessary drugs. An unnecessary drug is any drug when used- §483.45(d)(1) In excessive dose (including duplicaDrug Regimen is Free from Unnecessary Drugs - 0757 FederalCorrected May 10, 2025

Violation cited

60(d) Food and drink Each resident receives and the facility provides- §483.60(d)(1) Food prepared by methods that conserve nutritive value, flavor, and appearance; §483.60(d)(2) Food and drink thatNutritive Value/Appear, Palatable/Prefer Temp - 0804 FederalCorrected May 10, 2025

Violation cited

60(i) Food safety requirements. The facility must - §483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities. (i) This may include food iteFood Procurement,Store/Prepare/Serve-Sanitary - 0812 FederalCorrected May 10, 2025

Violation cited

80 Infection Control The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the develInfection Prevention & Control - 0880 FederalCorrected May 10, 2025

Violation cited

A director of nursing shall ensure that: R9-10-412.B.7. An unnecessary drug is not administered to a resident.R9-10-412.B.7.Corrected May 10, 2025

Violation cited

An administrator shall ensure that a care plan for a resident: R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that: R9-10-414.B.3.a. Address any medical conR9-10-414.B.3.a.Corrected May 10, 2025

Violation cited

An administrator shall ensure that a care plan for a resident: R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that: R9-10-414.B.3.b. Assist the resident in R9-10-414.B.3.b.Corrected May 10, 2025

Violation cited

An administrator shall ensure that: R9-10-422.1. An infection control program is established, under the direction of an individual qualified according to policies and procedures, to prevent the devR9-10-422.1.c.Corrected May 10, 2025

Violation cited

An administrator shall ensure that: R9-10-423.A.3. If a nursing care institution contracts with a food establishment, as defined in 9 A.A.C. 8, Article 1, to prepare and deliver food to the nursingR9-10-423.A.3.b.Corrected May 10, 2025

Violation cited

A registered dietitian or director of food services shall ensure that: R9-10-423.B.1. Food is prepared: R9-10-423.B.1.a. Using methods that conserve nutritional value, flavor, and appearance; anR9-10-423.B.1.a.Corrected May 10, 2025

Violation cited

Mar 21, 2025Complaint
CleanReport

The complaint survey was conducted on March 21, 2025 through March 24, 2025, with the investigation of intake #: AZ00223885. There were no deficiencies cited:

Apr 15, 2024Complaint
CleanReport

The investigtion of complaint AZ00208464 was conducted on 4/15/2024. No deficiencies were cited.

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References & Resources

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