Renaissance Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise exceptional rehabilitation and physical therapy. Still worth an in-person visit.
based on 142 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation, with multiple families reporting successful recovery outcomes. While the cleanliness and activity programs are standout strengths, families should closely monitor wound care and ensure personal belongings are securely stored due to isolated reports of theft and care lapses.
Google Reviews
Google Reviews
142 reviews analyzed“Renaissance Rehabilitation and Healthcare Center is highly regarded for its exceptional rehabilitation services and a warm, family-like atmosphere. While most families praise the attentive nursing staff and recent facility renovations, one reviewer raised serious concerns regarding wound care quality and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy
- Warm, attentive, and caring nursing staff
- Clean and recently renovated facility
- Engaging resident activities and community involvement
Concerns
- Issues with wound care quality
- Administrative unresponsiveness to calls
- Reports of personal property theft
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly templated responses for negative feedback, directing all complaints to a single contact number. Positive reviews receive a brief, personalized acknowledgment.
Questions for Your Tour
- 1We are so impressed by the 5-star health inspection rating; how do you maintain such high standards for cleanliness and facility upkeep?
- 2The physical therapy program comes highly recommended; could you tell us more about how the rehab team works with residents to reach their mobility goals?
- 3What specific protocols are in place to ensure consistent, high-quality wound care and skin integrity management for residents?
- 4How does the administration ensure that family members can always reach a supervisor or staff member quickly when they have questions or concerns?
- 5What steps are taken to ensure the security of residents' personal belongings and valuables within their rooms?
- 6What kind of daily activities or community outings do you have planned to keep residents engaged and socially connected?
Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation staff was amazing! Would send her back if she needs to in the future! They got her back home!”
“My husband was admitted for therapy to a fractured hip and neuropathy of left leg. But within 2 1/2 weeks, with the care and therapy he received from the therapists, he was able to walk with a walker.”
“The facility itself is always clean, comfortable, and well-maintained. There are plenty of activities to keep residents engaged and social, which has made such a difference in my loved one’s happiness.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues in three main areas: fire safety systems, medication management, and infection control that appear across multiple surveys from 2023-2024. One family filed a complaint specifically about pharmacy services. While all deficiencies show correction dates, the pattern of repeated problems with fire safety equipment and medication services suggests ongoing operational challenges that families should discuss during visits.
Sep 10, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 22, 2024Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Aug 3, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 29, 2023Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
West Wharton County Hospital District
for profit
NEXION HEALTH AT ITALY, INC
JAYSEN KEADLE
Chain Affiliation
Nexion Health
52 facilities nationwide
Chain avg rating: 2.9/5 · Rank 2 of 26 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Official Website
Visit nexion-health.com
Medicare data downloads
Original nursing home datasets
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