Phoenix Mountain Post Acute
Limited public data on Phoenix Mountain Post Acute. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 266 Google reviews
Watch Phoenix Mountain Post Acute
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational therapy recovery. However, families should remain highly vigilant regarding call light response times and ensure they are proactively communicating with the nursing staff, as some reviewers have noted issues with staff responsiveness and notification of status changes.
Google Reviews
Google Reviews
266 reviews analyzed“Families can expect high-quality rehabilitation and physical therapy, with many reviewers praising the staff's compassion and ability to aid recovery. However, there are significant concerns regarding staffing shortages that lead to delayed care and unanswered call lights. While many find the facility clean and the nurses attentive, some family members report critical lapses in communication and hygiene during emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and empathetic nursing staff
- Clean and well-organized facility
- Engaging resident activities like 'Puppies on Calming'
Concerns
- Staffing shortages leading to delayed basic care (mentioned by 2 reviewers)
- Poor communication regarding patient status changes (mentioned by 2 reviewers)
- Outdated facility infrastructure and communication systems
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; how do you tailor those programs to meet an individual's specific recovery goals?
- 2The 'Puppies on Calming' activity sounds so lovely—what are some other regular activities or social events that residents look forward to?
- 3How does the nursing staff keep families updated on any changes in a resident's health or daily status?
- 4In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?
- 5We noticed how clean and well-organized the facility appears; are there any upcoming plans for facility or infrastructure updates?
- 6How do you ensure that every resident's basic care needs are met promptly, even during busier shifts or periods of high census?
Personalized based on this facility's data
Key Review Excerpts
“The PT and Occupational Therapy teams gave me the exact exercises I needed to feel like myself again. Things I couldn't do two weeks ago, I can do now.”
“The staff here shows up every day with care, patience, and resilience, often under pressure and close scrutiny. I’m deeply grateful for their communication and their genuine commitment to preserving my friend’s quality of life and dignity.”
“The building is so short staffed that residents are often left waiting far too long for help. I watched call lights go unanswered, and basic care like bathing, toileting, and even simple comfort needs were delayed or overlooked.”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Dec 4, 2025Other
Violation cited
Based on observation and staff interviews, the facility failed to ensure that a remote stop or kill switch for the generator was installed. This could affect the entire facility and could result in a loss of power due to a generator malfunction during an emergency power outage. Failure to have an emergency stop on the exterior of the generator could cause a fire or harm the residents and staff.
Sep 24, 2025ComplaintCleanReport
The investigation of complaints 00145712 was conducted on September 24, 2025, There were no deficiencies cited.
Aug 7, 2025ComplaintCleanReport
The onsite complaint survey was conducted on and investigated August 7, 2025 through August 7, 2025 and investigated complaint # 2574816. There were no deficiencies cited.
May 13, 2025Complaint
The Risk Based Complaint Survey was conducted May 13, 2025 through May 14, 2025 for the investigation of the following intake #s: AZ00171204, AZ00180766, AZ00172323, AZ00169260, AZ00182014, AZ00163259, AZ00164082, AZ00164136, AZ00175850, AZ00183459, AZ00177340, AZ00178738, AZ00179567, AZ00181412. The following deficiencies were cited:
Violation cited
Violation cited
May 7, 2025ComplaintCleanReport
The complaint survey was conducted on May 7, 2025 for the following complaint #'s AZ00173619, AZ00173618, AZ00167612, AZ00167612, AZ00224366, AZ00224454. There were no deficiencies cited.
Mar 31, 2025ComplaintCleanReport
The investigation of complaints 00123721, 00124081, 00124419, 00124672, 00124830 was conducted on March 31, 2025, there were no deficiencies noted.
Mar 5, 2025ComplaintCleanReport
A complaint survey was conducted on March 5, 2025 for the investigation of intake # 00116257, 00120800. There were no deficiencies cited.
Feb 19, 2025ComplaintCleanReport
A complaint survey was conducted on February 19, 2025 of intake # AZ00223233, 00115450, AZ00223377. There were no deficiencies cited.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
266 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Avella Assisted Living LLC
1.2 miAssisted Living · Scottsdale, AZ
Insight Guest Home
1.5 miAssisted Living · Phoenix, AZ
Rody's Adult Care Home
1.9 miAssisted Living · Phoenix, AZ
Sipos Ana Adult Foster Care
3.0 miAdult Family Home · Phoenix, AZ
Well Heeled Adult Care 71 Street, LLC
3.0 miAssisted Living · Scottsdale, AZ
Viki's Assisted Living Home
4.4 miAssisted Living · Phoenix, AZ