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Nursing HomeMedicaid

Mirabella at Asu

Limited public data on Mirabella at Asu. Call, tour, and ask to meet current residents' families — your own impression matters most.

65 East University Avenue, Tempe, AZ 85281Licensed & Active
Google rating
3.4/5

based on 115 Google reviews

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4
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What this means for your family

This facility is an excellent choice for those seeking high-quality medical rehabilitation and a vibrant, intellectually stimulating environment. However, be aware that the location in downtown Tempe is a point of contention for the local community, and you should verify if the surrounding campus noise levels are acceptable for your loved one's needs.

Google Reviews

Google Reviews

115 reviews analyzed
Mirabella at ASU is highly praised by residents and patients for its beautiful, modern facilities, professional medical care team, and vibrant social atmosphere. However, there is significant community tension regarding the facility's location, with several reviewers criticizing its impact on local Tempe businesses and the noise levels associated with the nearby college campus.

Quality Themes

Tap a score for details
Food5.0Staff9.0CleanN/AActivities5.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and professional care team
  • Beautiful, modern building design
  • High-quality dining and bistro options
  • Engaging social and intellectual activities

Concerns

  • Conflict with local community and impact on local businesses (mentioned by 6 reviewers)
  • Potential for noise disturbances due to college town location (mentioned by 3 reviewers)
  • Difficult or expensive parking for visitors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.12025(22)3.12026(8)

Distribution

5
13
4
3
3
1
2
0
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13

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1The building design looks incredibly modern and beautiful; how does the layout of the facility help residents feel connected to the community?
  • 2We noticed the bistro and dining options look wonderful; could you tell us more about how much input residents have in their daily meal choices?
  • 3Since the facility is located in such a vibrant area near ASU, what steps are taken to ensure a quiet and peaceful environment for residents during busy campus events?
  • 4How does the care team approach communication with family members to ensure we are always updated on our loved one's well-being?
  • 5What kind of engaging social or intellectual activities are available to help residents stay active and connected with others?
  • 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

After a sudden and traumatic accident that required extensive medical attention, I transitioned from acute to subacute care at Mirabella at ASU’s short-term care facility. From the moment I arrived, I was embraced by a compassionate and professional care team—including skilled nurses, CNAs, therapists, nutritionists, a case manager, and an activity director—all working together to support my physical, emotional, mental, and nutritional healing.

Rehab patient · 2025★★★★★

Unlike any of the one-star reviews you may read, we actually LIVE here with 343 other VERY happy residents in this gorgeous life-long-learning opportunity on the ASU campus. Wonderful staff (including many ASU students). Terrific food. Great views.

Long-term resident · 2026★★★★★

Thoughtfully designed place for seniors. Spacious one bedroom apartment with full kitchen but can also dine with others in the community dining room. Caring attendants for those with health needs. Lovely artwork all around. Valet parking.

Long-term resident's family · 2025★★★★★
Source: 115 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

9total
4deficiencies
Jan 28, 2026Complaint
CleanReport

The investigation of Complaint 00156219 was conducted on January 28, 2026. There were no deficiencies cited.

Aug 14, 2025Other
748(c)(1), §416.54(c)(1), §418.113(c)(1), §441.184(c)(1), §460.84(c)(1), §482.15(c)(1), §483.73(c)(1), §483.475(c)(1), §484.102(c)(1), §485.68(c)(1), §485.542(c)(1), §485.625(c)(1), §485.727(c)(1), §4403.748(c)(1), 416.54(c)(1), 418.113(c)(1), 441.184(c)(1), 482.15(c)(1), 483.475Corrected Sep 16, 2025

Violation cited

54(d)(2), §418.113(d)(2), §441.184(d)(2), §460.84(d)(2), §482.15(d)(2), §483.73(d)(2), §483.475(d)(2), §484.102(d)(2), §485.68(d)(2), §485.542(d)(2), §485.625(d)(2), §485.727(d)(2), §485.920(d)(2), §403.748(d)(2), 416.54(d)(2), 418.113(d)(2), 441.184(d)(2), 482.15(d)(2), 483.475Corrected Sep 16, 2025

Violation cited

Oct 28, 2024Complaint
CleanReport

A complaint survey was conducted on October 28, 2024 for the investigation of intake # AZ00217514. There were no deficiencies cited.

Sep 23, 2024Complaint
CleanReport

A complaint survey was conducted on September 24, 2024 for the investigation of intake #AZ00214714. There were no deficiencies cited.

Sep 11, 2024Complaint
CleanReport

The investigation of complaint AZ00215640 was conducted on September 12, 2024. No deficiencies were cited.

Aug 26, 2024Complaint
CleanReport

The complaint survey was conducted on August 26, 2024 of the following complaint #AZ00214744. No deficiencies were cited.

May 28, 2024Complaint
CleanReport

The complaint survey was conducted on May 28, 2024 for the investigation of intake #AZ00210469. There were no deficiencies cited.

Nov 27, 2023Complaint

This recertification survey was conducted on November 27, 2023 through November 29, 2023, in conjunction with the investigation of complaints AZ00195632, AZ00197545, AZ00199667, AZ00200811, and AZ00202196. The following Deficiencies were cited:

If an administrator has a reasonable basis, according to A.R.S. § 13-3620 or 46-454, to believe that abuse, neglect or exploitation has occurred on the premises or while a resident is receiving servicR9-10-403.F.2.a.Corrected Jan 5, 2024

Based on clinical record, facility documents, staff interviews and facility policy, the facility failed to ensure that an allegation of abuse was reported to the appropriate state agencies for 3 residents (#65, #164, and #167). Findings include: -Resident #65 was admitted on September 9, 2023 with diagnoses of Aphasia following Cerebral Infarction, and need for assistance with personal care. A Minimum Data Set (MDS) dated 9/11/2023 included that the staff had assessed the resident as severely impaired to make decisions regarding daily life and that the resident had a memory problem An interview was conducted on 11/29/23 at 10:58 a.m. with a social services worker (staff #1) who said that he had walked into the room to ask the resident's daughter some questions and that he saw the resident's private caregiver standing next to her. This staff said that the therapist walking into the room, and that he saw the caregiver lean in and yells in the resident's face that therapy was here and when she did not respond the caregivers' response was to shake her awake. This staff said that the gut reaction was it was forceful and after that another employee asked this staff about the caregiver because she wasn't following some rules. This staff said that it clicked then that this incident was probably abusive and that he asked management to tell him what he needed to do. This staff said that management said that he should report it to Adult Protective Services (APS) and that he did. However, no evidence was provided that this allegation was reported to all the required state agencies and that a thorough investigation was completed. -Resident #164 was admitted on 6/27/2023 with diagnoses of dementia and altered mental status. A care plan included that this resident is a wanderer and that the resident is confused and disoriented An alert note dated 7/3/2023 included that "Patient was witnessed entering into another patient room. When this nurse attempted to redirect the patient, he became aggressive and refused to leave the other patient's room. He approached the other patient in bed, and wanted to hold her hand, telling her he wanted to take her to a dance. A second staff member was called into the room to assist with redirecting this patient. After several attempted, he left the room. The patient laying in bed reports being frightened and feels unsafe." However, no evidence was provided that this allegation was reported to all the required state agencies and that a thorough investigation was completed. -Resident #167 was admitted on 7/4/23 with diagnoses of muscle weakness and cognitive communication deficit. An Admission MDS dated 10/4/23 included that this resident was severely cognitively impaired and required partial to moderate assistance with toileting hygiene and bathing. A progress note dated 10/19/23 included "The following report was received by Adult Protective Services Central Intake Unit: Mirabella at ASU- At approx. 12:20 PM, CNA ..., ran into my

12(c) In response to allegations of abuse, neglect, exploitation, or mistreatment, the facility must:483.12(b)(5)(i)(A)(B)(c)(1)(4)Corrected Jan 5, 2024

Based on clinical record, facility documents, staff interviews and facility policy, the facility failed to ensure that an allegation of abuse was reported to the appropriate state agencies for 3 residents (#65, #164, and #167). Findings include: -Resident #65 was admitted on September 9, 2023 with diagnoses of Aphasia following Cerebral Infarction, and need for assistance with personal care. A Minimum Data Set (MDS) dated 9/11/2023 included that the staff had assessed the resident as severely impaired to make decisions regarding daily life and that the resident had a memory problem An interview was conducted on 11/29/23 at 10:58 a.m. with a social services worker (staff #1) who said that he had walked into the room to ask the resident's daughter some questions and that he saw the resident's private caregiver standing next to her. This staff said that the therapist walking into the room, and that he saw the caregiver lean in and yells in the resident's face that therapy was here and when she did not respond the caregivers' response was to shake her awake. This staff said that the gut reaction was it was forceful and after that another employee asked this staff about the caregiver because she wasn't following some rules. This staff said that it clicked then that this incident was probably abusive and that he asked management to tell him what he needed to do. This staff said that management said that he should report it to Adult Protective Services (APS) and that he did. However, no evidence was provided that this allegation was reported to all the required state agencies and that a thorough investigation was completed. -Resident #164 was admitted on 6/27/2023 with diagnoses of dementia and altered mental status. A care plan included that this resident is a wanderer and that the resident is confused and disoriented An alert note dated 7/3/2023 included that "Patient was witnessed entering into another patient room. When this nurse attempted to redirect the patient, he became aggressive and refused to leave the other patient's room. He approached the other patient in bed, and wanted to hold her hand, telling her he wanted to take her to a dance. A second staff member was called into the room to assist with redirecting this patient. After several attempted, he left the room. The patient laying in bed reports being frightened and feels unsafe." However, no evidence was provided that this allegation was reported to all the required state agencies and that a thorough investigation was completed. -Resident #167 was admitted on 7/4/23 with diagnoses of muscle weakness and cognitive communication deficit. An Admission MDS dated 10/4/23 included that this resident was severely cognitively impaired and required partial to moderate assistance with toileting hygiene and bathing. A progress note dated 10/19/23 included "The following report was received by Adult Protective Services Central Intake Unit: Mirabella at ASU- At approx. 12:20 PM, CNA ..., ran into my

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References & Resources

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