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Nursing HomeMedicaid

Haven of Yuma

Limited public data on Haven of Yuma. Call, tour, and ask to meet current residents' families — your own impression matters most.

2470 South Arizona Avenue, La Mesa Linda · Yuma, AZ 85364Licensed & Active
Google rating
4.5/5

based on 352 Google reviews

5
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What this means for your family

This facility is an excellent choice for patients focused on intensive rehabilitation and physical therapy recovery. However, if your loved one has strict dietary requirements, such as a diabetic diet, you should verify the current menu variety and meal accuracy during your tour.

Google Reviews

Google Reviews

352 reviews analyzed
Families considering Haven of Yuma will find a facility highly regarded for its exceptional physical and occupational therapy programs that drive measurable patient progress. While the nursing and therapy teams receive widespread praise for being attentive and kind, some residents have noted issues with food variety, specifically regarding diabetic-friendly menus, and occasional delays in call light responses.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0Activities10.0MedsN/AMemoryN/AComms6.0Value1.0

Strengths

  • Effective physical and occupational therapy
  • Kind and attentive nursing and CNA staff
  • Clean and well-maintained facility
  • Welcoming and professional admission process

Concerns

  • Inadequate dietary options for diabetic residents (mentioned by 2 reviewers)
  • Slow response times for call lights (mentioned by 2 reviewers)
  • Inconsistency in meal accuracy/missing items
  • Allegations of privacy/HIPAA concerns

Rating Trends

Tap a year to see what changed

2344.62025(9)4.62026(21)

Distribution

5
26
4
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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to all feedback from families; how does your team use resident feedback to improve daily care?
  • 2How does the dietary team ensure that specific nutritional needs, such as diabetic-friendly meal planning, are consistently met and accurate?
  • 3We have heard great things about your therapy programs; could you tell us more about how the physical and occupational therapy integrates into a resident's weekly routine?
  • 4What is the protocol for responding to call lights to ensure residents receive timely assistance throughout the night?
  • 5How do you ensure that resident privacy and dignity are maintained during daily care routines and medical procedures?
  • 6What kind of social activities or daily outings are available to keep residents engaged and connected with the community?

Personalized based on this facility's data


Key Review Excerpts

With therapy I have made progressed really well. I wake up more positive with everyday that passes by. The nurses/assistants have been a huge help with my progress as well.

Rehab patient · 2026★★★★★

The CNAs on the floor are sometimes a little bit slow to answer my call light but I understand I'm not the only resident h

Long-term resident · 2026★★★★★

I'm truly gratefuly for the great care my brother has been receiving at Haven Health Yuma after his stroke(s) almost two years ago. It's very reassuring to know that he's both comfortable and getting appropriate treatment(s).

Long-term resident's family · 2025★★★★★
Source: 352 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

12total
20deficiencies
Jan 2, 2026Complaint
CleanReport

An onsite complaint survey was conducted on January 2, 2026 for the investigation of intakes #2706072, #2706100, and #2705148.  No deficiencies were cited.

Oct 21, 2025Complaint
CleanReport

The onsite complaint survey was conducted on October 21, 2025 through October 22, 2025, and investigated complaints # 2245696, 2245650, 2245657, 2245747, 2245742, 2245741, 2245730, 2245647, 2245714, 2245702 and 2245649The following deficiencies were cited: OR There were no deficiencies noted.

Sep 16, 2025Complaint
CleanReport

The complaint investigation was conducted 9/16/25 through 9/17/25 with investigation of intake: 00144535. There were no deficiencies cited.

Jul 28, 2025Other
NFPA 101 FederalCorrected Aug 27, 2025

Violation cited

NFPA 101 FederalCorrected Aug 8, 2025

Violation cited

Jul 20, 2025Complaint

The state compliance survey was conducted on July 20, 2025, through July 23, 2025, in conjuction with the investigation of complaints # 0013386, AZ00211298(2245654), AZ00208057(2245795), AZ00206285(2245792), AZ00200193(2245791), AZ00200187(2245789), AZ00199753(2245788), AZ00197646(2245786), AZ00197157(2245784), AZ00194952(2245781), AZ00193153(2245777), AZ00192553(2245777), AZ00192553(2245775), AZ00189799(2245773), AZ00188341(2245772), AZ00187534(2245770), AZ00187538(2245768), AZ00186943(2245766), AZ00184487(2245764), AZ00182358(2245759), AZ00179347(2245753), AZ00175870(2245744), AZ00173813(2245740), AZ00173811(2245738), AZ00173368(2245734), 00137160. The recertification survey was conducted on July 20, 2025, through July 23, 2025, in conjunction with the investigation of complaints #AZ00224865, AZ00211296(2245654), AZ00208056(2245794), AZ00206284(2245793), AZ00200190(2245790), AZ00200187(2245789), AZ00199752(2245787), AZ00197645(2245785), AZ00197157(2245784), AZ00196419(2245782), AZ00194950(2245780), AZ00193151(2245776), AZ00192552(2245774), AZ00189799(2245773), AZ00188339(2245771), AZ00187533(2245769), AZ00187437(2245767), AZ00186943(2245766), AZ00184485(2245752), AZ00175867(2245743), AZ00173812(2245739), AZ00173810(2245737), AZ00173367(2245733), 2568261. The following deficiencies were cited:  Ñ•

An administrator shall ensure that: R9-10-403.C.2. Policies and procedures for physical health services and behavioral health services are established, documented, and implemented to protect the heaR9-10-403.C.2.d.Corrected Sep 3, 2025

Violation cited

25(k) Pain Management. The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive person-Pain Management - 0697 FederalCorrected Sep 3, 2025

Violation cited

45(g) Labeling of Drugs and Biologicals Drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory Label/Store Drugs and Biologicals - 0761 FederalCorrected Sep 3, 2025

Violation cited

60(i) Food safety requirements. The facility must - §483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities. (i) This may include food iteFood Procurement,Store/Prepare/Serve-Sanitary - 0812 FederalCorrected Sep 2, 2025

Violation cited

An administrator shall ensure that a resident's medical record contains: R9-10-411.C.22. Documentation of a medication administered to the resident that includes: R9-10-411.C.22.e. For a psychR9-10-411.C.22.e.i.Corrected Sep 3, 2025

Violation cited

Jul 3, 2025Complaint
CleanReport

The complaint survey was conducted on July 3, 2025, of the following complaint #'s AZ00225968, AZ00225057, SF00135266 There were no deficiencies cited.

Mar 10, 2025Complaint
CleanReport

The complaint survey was conducted on March 10, 2025 through March 11. 2025 of the following complaint #'s 0011699, AZ00211758, AZ00165348, AZ00170211, AZ00170955, AZ00171588, AZ00172696, AZ00165277. There were no deficiencies cited.

Dec 11, 2024Complaint
CleanReport

An onsite complaint survey was conducted on December 11, 2024 for the investigation of intake # AZ00219872. There were no deficiencies cited.

Contact

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References & Resources

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