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Nursing HomeMedicaid Top Rated

Great Plains Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

315 East 19th Street, Dumas, TX 79029120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 53 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its cleanliness and the kindness of its nursing staff, making it a strong candidate for standard rehabilitation. However, if your loved one requires specialized memory care or has significant mobility issues, you should conduct an in-person inspection to verify that basic care standards are being met, as recent feedback suggests significant lapses in this area.

Google Reviews

Google Reviews

53 reviews analyzed
Families considering Great Plains Nursing and Rehabilitation will find a facility that is widely praised for its cleanliness and a friendly, caring nursing staff. However, there are serious, highly critical allegations regarding inadequate patient care for those with mobility or memory issues, as well as historical concerns regarding improper discharge practices.

Quality Themes

Tap a score for details
Food1.0Staff8.0Clean9.0Activities5.0MedsN/AMemory1.0Comms4.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Engaging resident activities
  • Effective rehabilitation therapy team

Concerns

  • Inadequate care for memory and mobility impaired residents
  • Issues with administrative communication and record keeping (mentioned by 2 reviewers)
  • Historical issues with improper resident discharge (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(37)'20(4)'23(1)'25(2)

Distribution

5
45
4
2
3
0
2
1
1
5
22 reviews posted between Jul 3, 2018Jul 6, 2018 · 22 were 5-star

How They Respond to Reviews

10%response rate
Generic

The owner uses highly templated, repetitive responses that rely on a standard script of apologizing and directing users to a corporate hotline. While they occasionally mention recent administrative or staffing changes, they rarely address the specific details of the complaints.

Questions for Your Tour

  • 1Since the facility is so well-maintained, could you show us the specific areas where residents enjoy their daily social activities and hobbies?
  • 2What specific protocols are in place to ensure residents with mobility or memory challenges receive specialized, attentive care?
  • 3How does the nursing team communicate important medical updates or changes in health status to family members to ensure we are always in the loop?
  • 4How do you manage medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 5We noticed the staff is often described as very friendly; how do you foster that culture of attentiveness among your nursing and therapy teams?
  • 6Could you tell us more about the dining experience and how mealtime is structured for the residents?

Personalized based on this facility's data


Key Review Excerpts

The staff is very caring and attentive. Activities are fun and engaging for the residents. The marketer is so helpful and willing to go above and beyond.

Long-term resident's family · 2020★★★★★

I spent 10 days at Great Plains Nursing and Rehabilitation recovering from a spinal cord irritation. This facility is a beautiful, loving and caring facility.

Rehab patient · 2019★★★★★

The nurses and cna's that we have dealt with in part are pretty friendly. Michelle in Admissions makes you feel better knowing she is there to help as much as possible.

Long-term resident's family · 2019★★★★
Source: 53 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.85hrs
OK
Registered nurses for medical care
Total Nursing
3.10hrs
76%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
19.5%
TX
18.4%
Moore
18.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
TX
2.5%
Moore
5.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
15.4%
TX
9.4%
Moore
12.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.3%
Mixed vs Avgs
Here
15.3%
US
19.4%
TX
14.2%
Moore
23.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Moore
94.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
5.3%
TX
3.2%
Moore
7.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TX
89.2%
Moore
90.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Moore
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (9.1)
3 complaint-triggered

This facility has a concerning pattern with families filing complaints that triggered 3 of the 9 deficiencies found across multiple surveys. The most recurring issues involve food safety and handling, which appeared in both 2023 and 2024, suggesting persistent problems in dietary services. Other deficiencies included nursing staffing, infection control, resident rights, and medication labeling. While all violations were reportedly corrected, the repeat food safety issues and multiple family complaints warrant careful consideration during your visit.

May 30, 2025Routine
2
0583MinorCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Apr 19, 2024Routine
1
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Mar 5, 2024Complaint
1
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Apr 25, 2023Complaint
2
0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 24, 2023Routine
3
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dumas I Enterprises, LLC

Organization Type

for profit

Management Company

CREATIVE SOLUTIONS IN HEALTHCARE, INC

Administrator

LUDWIG INDOKO DUPLICATE

Chain Affiliation

Chain Name

Creative Solutions in Healthcare

Chain Size

149 facilities nationwide

Chain avg rating: 2.7/5 · Rank 12 of 148 (Best)

Ownership & Management

Key personnel

Huggins, LindaW-2 Managing EmployeeCreative Solutions in Healthcare INCManagerBlake, GaryManagerBlake, MalisaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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