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Assisted Living

Generations Senior Living, L L C

Families consistently rate this highly — reviewers highlight compassionate and loving caregiving staff. Schedule a visit to confirm the fit.

1275 Classic Court, Clarkdale, AZ 86324Licensed & Active
Google rating
5.0/5

based on 5 Google reviews

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What this means for your family

This facility is an excellent choice for families prioritizing emotional support and high-quality dining, as the staff is noted for being exceptionally loving and the meals are made from scratch. The environment appears safe and clean, providing a comfortable setting for long-term residency.

Google Reviews

Google Reviews

5 reviews analyzed
Families can expect a highly compassionate environment where staff members are frequently described as loving, patient, and professional. Reviewers specifically highlight the high quality of food prepared from scratch and the availability of pleasant outdoor spaces for visiting loved ones.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and loving caregiving staff
  • High-quality meals cooked from scratch
  • Clean and safe facility environment
  • Pleasant outdoor patio and porch areas

Rating Trends

Tap a year to see what changed

2345.02022(4)5.02024(1)

Distribution

5
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How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team takes a lot of pride in cooking meals from scratch; could you tell me more about how the menu is planned and if residents have input on what's served?
  • 2The outdoor patio and porch areas look lovely; how do the residents typically spend their time in those outdoor spaces?
  • 3It's wonderful to see how much care is put into maintaining a clean and safe environment here; what are your daily routines for ensuring the facility stays pristine?
  • 4Since the staff is known for being so compassionate and loving, how do you foster those deep connections between the caregivers and the residents?
  • 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
  • 6What kind of daily activities or social gatherings are organized to help residents stay engaged with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff showed so much love, care and respect. My mom adjusted to her new life and loved the gals who worked there.

Resident's daughter · 2024★★★★★

My husband, Larry, has been at Generations now eight months. During this time he has felt safe, loved, and well cared for.

Resident's spouse · 2022★★★★★

The caregivers are, patient, kind , loving and very supportive. It’s a very professional there everyone is!

Long-term resident's family · 2022★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total
5deficiencies
May 30, 2024Routine

The following deficiencies were found during the on-site compliance inspection conducted on May 30, 2024:

A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided in R9-10-814(B)(2):R9-10-815.B.1Corrected Jul 13, 2024

Based on record review and interview for one of one sample directed care resident records, the manager failed to obtain a signed and dated statement from a medical practitioner, at least once every six months throughout the duration of the resident's condition, indicating that the resident's needs were being met by the facility as per their scope of services. Findings include: 1. During an interview, E2 indicated that R1 was non-ambulatory, has not walked for more than 30 days and cannot walk even when assisted. 2. The last determination of residency signed by a medical practitioner indicating that the resident's needs were being met as per the facility's scope of services, was dated May 18, 2017. Based on the resident's date of acceptance this documentation was required. 3. During an interview, E2 acknowledged that documentation from the medical practitioner was not in the record at least once every six months throughout the duration of the resident's condition.

Tuberculosis ScreeningR9-10-113.A.1-2Corrected Jul 13, 2024

Based on documentation review and interview, the manager failed to ensure that the health care institution established, documented, and implemented tuberculosis infection control activities that include policies and procedures for subsections a. through f. of this rule. Findings include: 1. Review of facility policies and procedures failed to reveal documentation indicating that the health care institution had established and documented tuberculosis infection control policies and procedures that include subsections a. through f. of this rule. 2. During an interview, E2 acknowledged that the required documentation was not available for review.

Health care institutions; fall prevention and fall recovery; training programs; definitionA.R.S. § 36-420.01.ACorrected Jul 13, 2024

Based on record review and interview the health care institution failed to develop a training program for all staff regarding fall prevention and fall recovery as required in A.R.S. \'a7 36-420.01. The training program shall include initial training and continued competency training as identified in facility training program documentation. Findings include: 1. Review of facility documentation failed to reveal that the health care institution had developed a fall prevention and recovery training program that identified the frequency that continued competency training would occur. 2. During an interview, E2 acknowledged the required documentation was not available for review.

R9-10-804.1.dCorrected Jul 13, 2024

Based on documentation review and interview, the manager failed to ensure that a plan is established, documented, and implemented for an ongoing quality management program that, includes a method to make changes or take actions as a result of the identification of a concern about the delivery of services related to resident care. Findings include: 1. Review of the monthly facility quality management reports revealed that the reports did not include a method to make changes or take action as a result of the identification of a concern about the delivery of services related to resident care. 2. During an interview, E2 acknowledged the required documentation was not included in the facility quality management documentation.

Tuberculosis ScreeningR9-10-113.A.2.dCorrected Jul 13, 2024

Based on documentation review and interview, the manager failed to ensure that the health care institution established, documented, and implemented tuberculosis infection control activities that included annually assessing the health care institution's risk of exposure to infectious tuberculosis. Findings include: 1. Review of facility documentation failed to reveal an annual assessment of the health care institution's risk of exposure to infectious tuberculosis. 2. During an interview, E2 acknowledged that the required documentation was not available for review.

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References & Resources

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