Coronado Healthcare Center
Limited public data on Coronado Healthcare Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 489 Google reviews
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What this means for your family
The facility's therapy and nursing staff are significant assets for rehabilitation and emotional support. However, you must closely monitor hygiene care and medication administration, as multiple families have reported serious lapses in these areas.
Google Reviews
Google Reviews
489 reviews analyzed“Families can expect a facility with highly praised, compassionate nursing and therapy staff that many reviewers find instrumental to recovery. However, there are serious, critical reports regarding inadequate hygiene care, medication management errors, and poor communication from doctors and management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Recent building renovations and cleanliness
- Friendly and welcoming reception staff
Concerns
- Inadequate hygiene and delayed bathroom assistance (mentioned by 2 reviewers)
- Issues with medication management and lost prescriptions (mentioned by 2 reviewers)
- Poor communication from doctors and management (mentioned by 2 reviewers)
- Inconsistent food quality and kitchen needs (mentioned by 3 reviewers)
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how clean and renovated the building looks; what recent improvements have been made to the resident living areas?
- 2We've heard great things about the compassion of your nursing staff, but how do you ensure that residents receive timely assistance with personal care and bathroom needs during busy shifts?
- 3Could you walk us through your specific protocols for medication management to ensure prescriptions are always accurate and delivered on time?
- 4How does the management team ensure clear and consistent communication with families regarding changes in a resident's health or care plan?
- 5What is the current menu like, and how do you handle special dietary needs or requests to ensure consistent food quality for everyone?
- 6What kind of daily activities or social programs are available to keep residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The is place is very welcoming they take good care of you and your needs, the deserve 10stars!”
“My mother has been there for almost 2 weeks, and she cries every day, saying that no one helps her go to the bathroom, they let her stay in her soiled diaper for hours!”
“The food was very healthy and tasty My nurse ken was very sweet, funny and very efficient and kind !”
Inspection History
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Mar 24, 2026ComplaintCleanReport
The onsite complaint survey was conducted on March 24, 2026, and investigated complaints #00162716 and 00162706There were no deficiencies noted.
Mar 17, 2026ComplaintCleanReport
An onsite complaint survey was conducted on March 17, 2026 for the following intakes: 00159920, 00159517, 00161564, 00161415, 00161109, 00161154, 00159346, 00159344, 00159106. There were no deficiencies cited.
Feb 11, 2026ComplaintCleanReport
An onsite complaint survey was conducted on February 11, 2026 for the investigation of intake # 00156854 and 00158615. There were no deficiencies cited:
Jan 27, 2026Complaint10Report
The recertification and complaint survey was conducted on January 27, 2026 through January 30, 2026 along with investigation of complaints: # 00142544, 00142496, 00156166, 00145741, AZ00216087, AZ00215765, AZ00215767, AZ00216089. The following deficiencies were cited:
Based on a review of the clinical record, staff interviews, and a review of policies and procedures, the facility failed to ensure that the physician’s orders were implemented per professional standards for one resident (Resident #56). The universe was 180.Â
Based on staff interviews, observations, and review of facility policies and procedures ,the facility failed to ensure food was stored within appropriate guidelines. The facility census was 191 and the survey sample size was thirty-five.Â
Based on a review of the clinical record, staff interviews, and a review of policies and procedures, the facility failed to update and revise care plans for two residents (Residents #21 and #56). The universe was 180.Â
Based on review of clinical records, observation of current practice, and staff interviews, the facility failed to ensure that the advance directive was correctly documented for one resident (#128).Â
Based on review of clinical records, observation of current practice, and staff interviews, the facility failed to ensure that the advance directive was correctly documented for one resident (#128). The deficient practice could result in inaccurate care being provided to the resident.
Based on a review of the clinical record, staff interviews, and a review of policies and procedures, the facility failed to update and revise care plans for two residents (Residents #21 and #56). The deficient practice can result in inaccurate monitoring of a resident’s medical conditions and care, which are necessary to achieve the resident’s health and well-being goals. The universe was 180.Â
Based on observations, facility documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to provide an ongoing program of activities designed to meet the interest and the physical, mental, and psychological well-being of one resident (Resident #15). The sample was three residents and the universe is 191 residents. The deficient practice could result in a decline in physical, mental, and social skills.Â
Based on a review of the clinical record, staff interviews, and a review of policies and procedures, the facility failed to ensure that the physician’s orders were implemented per professional standards for one resident (Resident #56). The deficient practice can result in inaccurate monitoring of a resident’s medical conditions and care, which are necessary to achieve the resident’s health and well-being goals. The universe was 180.Â
Based on staff interviews, observations, and review of facility policies and procedures ,the facility failed to ensure food was stored within appropriate guidelines. The deficient practice could increase the risk for foodborne illness. The facility census was 191 and the survey sample size was thirty-five.
Based on observations, facility documentation, staff and resident interviews, and the facility policy and procedures, the facility failed to provide an ongoing program of activities designed to meet the interest and the physical, mental, and psychological well-being of one resident (Resident #15). The sample was three residents and the universe is 191 residents.Â
Dec 30, 2025Other
Based on a record review and interviews, the facility failed to provide all required fire drills per NFPA 101. Failing to conduct fire drills in accordance with the life safety code, one per shift per quarter under varied conditions, to familiarize staff with conditions under an actual fire, can result in harm to all residents and/or staff during an actual fire or emergency situation.
Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm to the patients and/or staff in the affected areas.Â
Dec 18, 2025ComplaintCleanReport
The onsite complaint survey was conducted on December 18, 2025, and investigated complaints # 00153054, 2691807, 00153553, 2235566, 2235570, 2235572, and 2235568There were no deficiencies noted.
Nov 21, 2025ComplaintCleanReport
The onsite complaint survey was conducted on November 24, 2025 and investigated complaints 00149851, 00145562, 00145595, 2235308, and 2235586There were no deficiencies noted.
Nov 5, 2025ComplaintCleanReport
The complaint survey was conducted on November 5, 2025, with the investigation of intake #00147581 and 00149138. There were no deficiencies cited:
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References & Resources
Google Maps
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Google Reviews
489 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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