Nursing HomeMedicaid

Center at Arrowhead, LLC

Limited public data on Center at Arrowhead, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.

7201 W Camino San Xavier Ave, Glendale, AZ 85308|Licensed & Active

Google rating

3.8/5

based on 208 Google reviews

(623) 773-6100 Directions

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What this means for your family

This facility is an excellent choice for physical rehabilitation and wound care due to their highly rated therapy teams and great food. However, you must closely monitor your loved one's responsiveness to call lights and pain medication, as recent reviews indicate significant issues with understaffing and inconsistent care during certain shifts.

Google Reviews

208 reviews analyzed

“Families seeking rehabilitation will find highly praised physical and occupational therapy services and a clean, modern facility. While many reviewers highlight exceptional care and delicious food, there are serious, recurring reports of understaffing that lead to delayed responses to pain and medical needs.”

Quality Themes

Tap a score for details

Strengths

Excellent rehabilitation and PT/OT services
Kind and attentive nursing and CNA staff
High-quality, tasty food
Clean and luxurious-looking facility

Concerns

Understaffing leading to delayed response to call lights (mentioned by 2 reviewers)
Inconsistency in pain management and medication administration (mentioned by 2 reviewers)
Lack of laundry services for residents

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We've heard wonderful things about the quality of the food here; could you tell us more about the daily meal menus and how much variety there is?
2With the great reputation your rehab and PT/OT teams have, how do you tailor therapy plans to help a resident regain their specific independence?
3How does the nursing team manage call lights during busy shifts to ensure residents aren't waiting too long for assistance?
4Can you walk us through your process for medication administration and how you ensure there is consistency in pain management for every resident?
5What is the protocol for handling medical emergencies or sudden changes in a resident's condition during the night?
6How do you handle personal laundry services for residents to ensure their clothes are well-maintained?

Personalized based on this facility's data

Key Review Excerpts

“My 87 your old mother underwent a 9.5 hour surgery to remove her bladder and do a hysterectomy due to squamous cell carcinoma of the bladder. The hospital was rushing us out the door even though my mother was making very good strides in her recovery. It was just too soon, so I chose this guild nursing facility with absolute fear in my heart and it turned out to be the best decision I ever made for my mother‘s ongoing care”

Post-surgery family member · 2026★★★★★

“The facility looks nice, however our family member suffered a lot. He required feeding but that didn’t seem to happen as he came home 10 pounds lighter (was thin already); none of the staff spoke to him when they came in to attend to him that I observed.”

Long-term resident's family · 2026★☆☆☆☆

“My mom would ring the nurses alarm because she was in pain and it would take them close to an hour for someone to check on her … Food they served was really good …the room she stayed in was nice …Therapy received was decent for being understaffed”

Long-term resident's family · 2025★★☆☆☆

Source: 208 Google reviews

Inspection History

State Inspection History

State Inspections

Source: AZ State Licensing Agency

13total

40deficiencies

Jan 21, 2026ComplaintNo deficiencies

CleanReport

The complaint survey was conducted on January 21, 2026, with the investigation of intakes #00154745, 00155396, and 00155780. There were no deficiencies cited.

Dec 18, 2025ComplaintNo deficiencies

CleanReport

The complaint survey was conducted on December 18, 2025, with the investigation of intake #00151688 and 00148709: The were no deficiencies cited:

Sep 24, 2025ComplaintNo deficiencies

CleanReport

The state complaint survey was conducted on September 24, 2025, through September 26, 2025, of the following complaint numbers #’s 2624746 and 00145770 There following deficiencies were cited.

Sep 4, 2025ComplaintNo deficiencies

CleanReport

The investigation of Complaint 00141471 was conducted on September 4, 2025, There were no deficiencies cited.

Aug 1, 2025ComplaintNo deficiencies

CleanReport

The complaint survey was conducted on August 1, 2025 for the investigation of intakes # 2573727, 00137813, 2574675, and 00137922. There were no deficiencies cited.

Jul 11, 2025ComplaintNo deficiencies

CleanReport

The complaint survey was completed on 07/11/25 for the investigation of complaint 00135177. There were no deficiencies cited.

Apr 29, 2025Complaint9 deficiencies found

9Report

The State Compliance survey was conducted on April 29, 2025 through May 02, 2025 in conjunction with the investigation of Complaints AZ00214893, and AZ00206523. The following deficiencies were cited:

An administrator shall ensure that: R9-10-403.C.2. Policies and procedures for physical health services and behavioral health services are established, documented, and implemented to protect the heaR9-10-403.C.2.e.Corrected Jul 7, 2025

Violation cited

21(b)(3) Comprehensive Care Plans The services provided or arranged by the facility, as outlined by the comprehensive care plan, must- (i) Meet professional standards of quality.Services Provided Meet Professional Standards - 0658 FederalCorrected Sep 8, 2025

Violation cited

25 Quality of care Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility Quality of Care - 0684 FederalCorrected Jul 7, 2025

Violation cited

25(d) Accidents. The facility must ensure that - §483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and §483.25(d)(2)Each resident receives adequate supervisioFree of Accident Hazards/Supervision/Devices - 0689 FederalCorrected Jul 7, 2025

Violation cited

35(g) Nurse Staffing Information. §483.35(g)(1) Data requirements. The facility must post the following information on a daily basis: (i) Facility name. (ii) The current date. (iii) The total number Posted Nurse Staffing Information - 0732 FederalCorrected Jul 7, 2025

Violation cited

80 Infection Control The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the develInfection Prevention & Control - 0880 FederalCorrected Jul 7, 2025

Violation cited

80(a) Infection prevention and control program. The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements: §483.80(a)(3) Antibiotic Stewardship Program - 0881 FederalCorrected Jul 7, 2025

Violation cited

A director of nursing shall ensure that: R9-10-412.B.4. Documentation of nursing personnel present on the the nursing care institution's premises each day is maintained and includes: R9-10-412.R9-10-412.B.4.d.Corrected Jul 7, 2025

Violation cited

An administrator shall ensure that a care plan for a resident: R9-10-414.B.3. Ensures that a resident is provided nursing care institution services that: R9-10-414.B.3.b. Assist the resident in R9-10-414.B.3.b.Corrected Jul 7, 2025

Violation cited

Apr 29, 2025Other18 deficiencies found

18Report

73(c)(8); §483.475(c)(8) *[For LTC Facilities at §483.73(c):] [(c) The LTC facility must develop and maintain an emergency preparedness communication plan that complies with Federal, State and local 483.475(c)(8), 483.73(c)(8) FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

748(b)(2), §416.54(b)(1), §418.113(b)(6)(ii) and (v), §441.184(b)(2), §460.84(b)(2), §482.15(b)(2), §483.73(b)(2), §483.475(b)(2), §485.542(b)(2), §485.625(b)(2), §485.920(b)(1), §486.360(b)(1), §494403.748(b)(2), 416.54(b)(1), 418.113(b)(6)(ii) and (v), 441.184(b)(2), 482.15(b)Corrected Jul 3, 2025

Violation cited

748(b)(4), §416.54(b)(3), §418.113(b)(6)(i), §441.184(b)(4), §460.84(b)(5), §482.15(b)(4), §483.73(b)(4), §483.475(b)(4), §485.68(b)(2), §485.542(b)(4), §485.625(b)(4), §485.727(b)(2), §485.920(b)(3),403.748(b)(4), 416.54(b)(3), 418.113(b)(6)(i), 441.184(b)(4), 482.15(b)(4), 483.Corrected Jul 3, 2025

Violation cited

748(b)(5), §416.54(b)(4), §418.113(b)(3), §441.184(b)(5), §460.84(b)(6), §482.15(b)(5), §483.73(b)(5), §483.475(b)(5), §484.102(b)(4), §485.68(b)(3), §485.542(b)(5), §485.625(b)(5), §485.727(b)(3),403.748(b)(5), 416.54(b)(4), 418.113(b)(3), 441.184(b)(5), 482.15(b)(5), 483.475Corrected Jul 3, 2025

Violation cited

748(b)(8), §416.54(b)(6), §418.113(b)(6)(C)(iv), §441.184(b)(8), §460.84(b)(9), §482.15(b)(8), §483.73(b)(8), §483.475(b)(8), §485.542(b)(7), §485.625(b)(8), §485.920(b)(7), §494.62(b)(7). [(b) Poli403.748(b)(8), 416.54(b)(6), 418.113(b)(6)(C)(iv), 441.184(b)(8), 482.15(b)(8),Corrected Jul 3, 2025

Violation cited

748(c)(3), §416.54(c)(3), §418.113(c)(3), §441.184(c)(3), §460.84(c)(3), §482.15(c)(3), §483.73(c)(3), §483.475(c)(3), §484.102(c)(3), §485.68(c)(3), §485.542(c)(3), §485.625(c)(3), §485.727(c)(3), §403.748(c)(3), 416.54(c)(3), 418.113(c)(3), 441.184(c)(3), 482.15(c)(3), 483.475Corrected Jul 3, 2025

Violation cited

748(c)(4)-(6), §416.54(c)(4)-(6), §418.113(c)(4)-(6), §441.184(c)(4)-(6), §460.84(c)(4)-(6), §441.184(c)(4)-(6), §460.84(c)(4)-(6), §482.15(c)(4)-(6), §483.73(c)(4)-(6), §483.475(c)(4)-(6), §484.102(c403.748(c)(4)-(6), 416.54(c)(4)-(6), 418.113(c)(4)-(6), 441.184(c)(4)-(6), 482.1Corrected Jul 3, 2025

Violation cited

NFPA 101 FederalCorrected Jul 3, 2025

Violation cited

Contact

Get in Touch

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(623) 773-6100

7201 W Camino San Xavier Ave

Glendale, AZ 85308

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

208 reviews from families & visitors

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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