Bridgeport Medical Lodge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (59%)
- High RN turnover (71%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in PRIORITY MANAGEMENT chain · $37,795 in fines · Abuse citation
What this means for your family
This facility is a strong option for patients specifically needing intensive rehabilitation and physical therapy. However, if your loved one requires long-term memory care or high-dependency assistance, you must investigate staffing levels closely, as multiple families have reported neglect and communication failures during overnight or weekend shifts.
Google Reviews
Google Reviews
24 reviews analyzed“Families considering Bridgeport Medical Lodge will find a stark divide between highly praised rehabilitation services and serious concerns regarding long-term care. While many reviewers laud the 'top of the line' therapy department and friendly management, others report critical issues with staffing shortages, neglect, and poor communication regarding resident care changes.”
Quality Themes
Tap a score for detailsStrengths
- Top-tier rehabilitation and therapy department
- Interactive and engaged management
- Friendly and professional nursing and CNA staff
- Positive environment for skilled nursing patients
Concerns
- Severe understaffing leading to patient neglect (mentioned by 2 reviewers)
- Poor communication regarding resident status and care changes (mentioned by 2 reviewers)
- Lack of engagement and scheduled activities for residents (mentioned by 2 reviewers)
- Issues with cleanliness and personal property/laundry (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your rehabilitation and therapy department; could you tell me more about how the therapists work with residents to meet their goals?
- 2Since your management team is known for being very engaged, what is the best way for our family to stay in regular contact with the nursing staff regarding any changes in our loved one's care?
- 3What specific daily activities or social events are currently scheduled to help keep residents engaged and active throughout the week?
- 4How does the facility ensure that laundry and personal belongings are carefully managed and returned to residents promptly?
- 5Could you walk me through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6What steps are being taken to ensure the dining experience is both nutritious and enjoyable for all residents?
Personalized based on this facility's data
Key Review Excerpts
“Therapy dept is top of the line for patients and their rehabilitation.”
“The staff are excellent in prioritizing and taking care of the residents. The nurses and CNAs work together.”
“I fell because I require two people to transfer from chair to chair and there was never two staff members available to help.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 5 deficiencies at this facility, with recurring issues in infection control, resident safety, and fire safety systems appearing across multiple surveys. The most concerning pattern involves repeated problems with maintaining clean environments and preventing accidents, though the facility has corrected all cited deficiencies with specific correction dates, suggesting responsiveness to regulatory oversight.
Feb 26, 2026Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 30, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 21, 2024Routine14
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jul 22, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Apr 25, 2024Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Dec 30, 2025
$9,110
Fine
Oct 30, 2025
$15,458
Ownership & Operations
Who Operates This Facility
Decatur Hospital Authority
for profit
PMG OPCOBRIDGEPORT, LLC
JORDAN CAGLE
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 3.0/5 · Rank 19 of 19 (Worst)
Ownership & Management
Owners
Decatur Hospital Authority
Owner · Organization
Boulware, Douglas
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Boulware, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit bridgeportmedicallodge.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.