Avir at Golfcrest
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
The facility excels in clinical care and staff compassion, making it a strong candidate for long-term resident comfort. However, you should prepare for potential communication hurdles with the administrative office and verify their current methods for handling billing and inquiries.
Google Reviews
Google Reviews
16 reviews analyzed“Families can expect a compassionate care environment with a highly praised clinical management team and polite staff. However, there are notable concerns regarding administrative communication, specifically regarding difficulty reaching certain staff members and a lack of responsiveness to emails.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Excellent clinical management and administration
- Clean and well-maintained facility
- Polite and helpful employees
Concerns
- Difficulty communicating with specific staff members and slow email response times
- Inadequate systems for online room and board payments
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of dedicated care is maintained across all shifts?
- 2What specific steps is the administration taking to improve communication and response times with family members regarding resident updates?
- 3Since we've heard your facility is exceptionally clean and well-maintained, how often are the resident living areas deep-cleaned?
- 4Can you walk us through the protocol for handling medical emergencies or sudden changes in a resident's health during the night?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6We noticed some feedback regarding the ease of managing room and board payments; are there any new systems being implemented to make the billing process more seamless for families?
Personalized based on this facility's data
Key Review Excerpts
“Excellent clinical management team and great coustomer service. Adminstrator and the director of nurses are very helpful in assisting with all needs to make my grandma's stay comfortable.”
“My brother was a resident at this facility for three years. The staff were compassionate and provided much-needed, valuable health care to him.”
“Arden Place is an older facility but it is well kept & clean. The staff were all very polite & helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering several deficiencies, including issues with resident safety, care quality, and notification of family members about incidents. The facility shows recurring problems with resident assessments and care planning, fire safety systems, and medication management. While all deficiencies appear corrected by the provider, the pattern of complaint-driven citations suggests ongoing care concerns that families should investigate during visits.
Aug 5, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 8, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 10, 2025Routine9
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Aug 1, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 18, 2024Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Federal Penalties
Fine
Jul 23, 2025
$8,400
Fine
Feb 18, 2024
$8,021
Payment Denial
Feb 18, 2024
31-day denial
Ownership & Operations
Who Operates This Facility
Bellville Hospital District
for profit
7633 BELLFORT OPCO LLC
JARMESE MORRIS
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 36 of 90
Ownership & Management
Owners
Bellville Hospital District
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit birchwoodgolfcrest.com
Medicare data downloads
Original nursing home datasets
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