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Nursing HomeMedicaid Top Rated

Avir at Comfort

Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.

615 Faltin St., Comfort, TX 7801376 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 24 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking a clean, home-like environment with highly attentive nursing staff. While the recent trend is very positive, you should specifically inquire about the current management style of the physical therapy department to ensure a smooth rehabilitation experience.

Google Reviews

Google Reviews

24 reviews analyzed
AVIR AT COMFORT is highly regarded by families for its warm, home-like atmosphere and exceptionally compassionate nursing staff. While most reviewers praise the cleanliness and professional care, one significant concern was raised regarding the unprofessional conduct of a physical therapy leader.

Quality Themes

Tap a score for details
FoodN/AStaff9.5Clean10.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Clean and well-maintained environment
  • Warm, home-like atmosphere
  • Effective rehabilitation and therapy services

Concerns

  • Unprofessional behavior by physical therapy leadership

Rating Trends

Tap a year to see what changed

2345.02019(1)4.92021(11)5.02023(1)4.02024(1)5.02025(11)5.02026(1)

Distribution

5
21
4
2
3
0
2
0
1
0

How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility looks; how do you ensure this warm, home-like atmosphere is maintained for all 76 residents?
  • 2We noticed some great feedback regarding the compassion of your nursing staff, and we were wondering how you support your team to ensure they can continue providing that level of care?
  • 3Since we are looking for consistent care, could you tell us about your current staffing levels and how you manage resident needs during busy shifts?
  • 4How do you handle medical emergencies or unexpected changes in a resident's health during the overnight hours?
  • 5We've heard great things about your rehabilitation services, but could you tell us more about the leadership and communication style within the physical therapy department?
  • 6What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

I come multiple times in day and see my wife took care of and staff always willing to help. Victoria Williams was extremely helpful in securing a wheel chair that was designed for my wife's comfort.

Long-term resident's family · 2025★★★★★

I was transferred here from the hospital for rehab. I have to say that from the moment that I got here everyone has been so kind, nice and compassionate.

Rehab patient · 2023★★★★★

It is a good facility the nurses and other staff care and are really wonderful. This would be a 5 star rating but the head of the physical therapy department Victoria Williams is horrible at her job very rude and unprofessional.

Long-term resident's family · 2024★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
88%
Registered nurses for medical care
Total Nursing
3.30hrs
81%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
19.5%
TX
18.4%
Kendall
31.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility35.9%
Worse than Avg
Here
35.9%
US
14.4%
TX
16.1%
Kendall
17.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
TX
2.5%
Kendall
18.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.7%
Worse than Avg
Here
31.7%
US
15.3%
TX
14.9%
Kendall
16.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.4%
TX
14.2%
Kendall
22.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.4%
TX
9.4%
Kendall
10.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility51.9%
Worse than Avg
Here
51.9%
US
79.7%
TX
88.0%
Kendall
90.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
81.8%
TX
89.2%
Kendall
91.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
TX
1.5%
Kendall
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (9.1)
13 complaint-triggered

AVIR AT Comfort has a concerning pattern with 38 deficiencies across five surveys, including 11 complaint-triggered issues where families reported problems. The facility has struggled most with nursing staffing, care planning, and fire safety systems. While all deficiencies show correction dates, recurring issues with registered nurse coverage and care planning persist across multiple surveys, suggesting ongoing operational challenges that families should carefully consider.

Aug 22, 2025Routine
5
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0321ModerateCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0355ModerateCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 18, 2025Complaint
4
0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jul 10, 2024Routine
6
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0577MinorCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Mar 1, 2024Complaint
2
0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 8, 2023Routine
16
0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0730ModerateCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0947ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0636MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0637MinorCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0640MinorCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0642MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure a qualified health professional conducts resident assessments.

0655MinorCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0727MinorCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849MinorCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Jun 8, 2023Complaint
7
0940ModerateCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0941ModerateCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0942ModerateCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0943ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0945ModerateCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0946ModerateCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hamilton County Hospital District

Organization Type

for profit

Management Company

615 FALTIN ST OPCO LLC

Administrator

HEATHER FOLEY

Chain Affiliation

Chain Name

Avir Health Group

Chain Size

117 facilities nationwide

Chain avg rating: 2.3/5 · Rank 11 of 90

Ownership & Management

Owners

Hamilton County Hospital District

Owner · Organization

100%

Eden, James

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Whitworth, Gary

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Wm 41 Hamilton Re LLC5% or Greater Mortgage InterestHooper, GradyOfficer / DirectorSlp Comfort LLCManagerLeonard, JoshuaManagerSlp Comfort LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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